Retail Operations Manager

1201 W. 5th Street T-1100
2135343050
www.halston.com
Country :
USA
State :
California
County :
Los Angeles County
Town :
LOS ANGELES DOWNTOWN
Category :
Retail management
Contract type :
Permanent
Availability :
Full time
Salary :
Depends on experience
Years experience :
2 to 5 years

Company description

Roy Halston Frowick was the creator of luxury American fashion, whose groundbreaking designs still influence and inspire us today. Founded in the 1960s, the HALSTON label took the fashion industry by storm. Known for his innovation in millinery, Halston used his signature materials of jersey, cashmere, and suede to reinvent the jumpsuit, the shirtdress, and the classic caftan, permanently leaving his mark on fashion. Once dubbed "the premier fashion designer in America" by Newsweek, Halston was synonymous with the 1970s and the era of Studio 54. His strong connection to pop culture was evident by his friends and clients, which included Andy Warhol, Bianca Jagger, Elizabeth Taylor, and Anjelica Huston.

Halston created strong codes that are quintessential to the brand even to this day, as a new team of innovators continue to evolve the HALSTON legacy through the HALSTON HERITAGE collection. Under the vision of new Chairman and CEO Ben Malka, an industry veteran, today HALSTON HERITAGE is an approachable luxury lifestyle brand – mixing legacy codes with a modern edge to create an effortless women’s collection of ready-to-wear, dresses, handbags, footwear and small leather goods. HALSTON HERITAGE is carried by some of the world’s most formidable retailers including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue, Net-A-Porter and Harvey Nichols, and as of 2013 – the first HALSTON HERITAGE stores, and the brand’s first digital flagship (www.HALSTON.com).

HALSTON is a dynamic, rapidly growing fashion house headquartered in a premier downtown Los Angeles location. With a new management team in place as of 2011, and over 150 employees on staff, the company continues to look for highly skilled individuals with proven expertise in their field to work on our expanding team

Job description

§ Provides exceptional post sales service and general administrative duties including, but not limited to: scheduling, generating reports, coordinating with vendors, ordering and delivering of supplies, and general operational support

§ Point of contact for retail stores, addressing issues and questions, identifies trending concerns that need escalation, and acts proactively to avoid potential issues

§ Maintains communication channels between stores and corporate office

§ Coordinate updates and identifies opportunities for improvement of retail stores

§ Analyzes feedback from store employees and recommends changes to VP Retail Operations

§ Participates in various operational projects, meeting deadlines on each to ensure accuracy and timeliness of assigned projects

§ Point of contact for store employees, directing employees to appropriate portals to update address, tax withholding, information, etc.

§ Organize and maintain expense reports

§ Provide support in roll out and execution of store openings, events, etc. Travel as needed.

§ Partner with HR, Area Managers, and General Managers to create educational tools including, but not limited to training and loss prevention

§ Maintain the integrity of the store inventory through proper receiving practices i.e. sending and receiving of inbound and outbound product, reporting inventory discrepancies in a timely manner, processing store damages, etc. while following corporate guidelines

§ Research and problem solve to identify inventory discrepancies

§ Build positive working relationships with Area Managers, peers, and corporate partners to clarify priorities, share business ideas and best practices

§ Order and maintain office supplies while adhering to a corporate issued budget

§ Ensure all means of communication in regards to operations are acted upon in a timely fashion

§ Ensure all aspects of the stores IT equipment, i.e. registers and register equipment, computers, electricity and internet control panels, etc., are running up to standards. Work in conjunction with corporate IT team to resolve equipment issues and confirm invoices

§ Collaborate with General Managers in areas of risk management, physical security, and store cash controls

§ Support and assist in staff training in all areas of appropriate register usage and maintenance

§ Manage monthly security log, change orders and armored car service

Uphold back and front house of store organization and cleanliness

JOB REQUIREMENTS

§ 2-5 years of retail experience in Specialty Retail or Retail office environment

§ Keen understanding of retail environment, fashion trends, and brand awareness

§ Effective time management, planning, prioritizing, problem solving and critical thinking skills

§ Ability to analyze information, identify opportunities and translate analysis into action

§ Have a sense of flexibility and team-oriented approach

§ This individual must have excellent communication skills - both written and verbal. Self-motivated, detailed oriented and able to multi-task

§ Computer savvy. Knowledge of a variety of computer software applications in Outlook, Word, Excel, Power point, spreadsheets, and database systems

§ Proficient in Point of Sale (POS) systems

§ Drives execution of the tasks for markdowns and signage requirements

We are an equal opportunity employer committed to providing a diverse environment.

Profile

Roy Halston Frowick was the creator of luxury American fashion, whose groundbreaking designs still influence and inspire us today. Founded in the 1960s, the HALSTON label took the fashion industry by storm. Known for his innovation in millinery, Halston used his signature materials of jersey, cashmere, and suede to reinvent the jumpsuit, the shirtdress, and the classic caftan, permanently leaving his mark on fashion. Once dubbed "the premier fashion designer in America" by Newsweek, Halston was synonymous with the 1970s and the era of Studio 54. His strong connection to pop culture was evident by his friends and clients, which included Andy Warhol, Bianca Jagger, Elizabeth Taylor, and Anjelica Huston. 

 Halston created strong codes that are quintessential to the brand even to this day, as a new team of innovators continue to evolve the HALSTON legacy through the HALSTON HERITAGE collection. Under the vision of new Chairman and CEO Ben Malka, an industry veteran, today HALSTON HERITAGE is an approachable luxury lifestyle brand – mixing legacy codes with a modern edge to create an effortless women’s collection of ready-to-wear, dresses, handbags, footwear and small leather goods. HALSTON HERITAGE is carried by some of the world’s most formidable retailers including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue, Net-A-Porter and Harvey Nichols, and as of 2013 – the first HALSTON HERITAGE stores, and the brand’s first digital flagship (www.HALSTON.com). 

 HALSTON is a dynamic, rapidly growing fashion house headquartered in a premier downtown Los Angeles location. With a new management team in place as of 2011, and over 150 employees on staff, the company continues to look for highly skilled individuals with proven expertise in their field to work on our expanding team