MONCLER careers

Summary The Client Advisor at Lenox Square is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand’s values. Reporting to a Client Advisor Manager or Store Manager/Director, this role delivers exceptional client experiences by creating a welcoming environment, discovering client needs, and cultivating relationships, while achieving and exceeding individual and store goals. ResponsibilitiesPerform as a team player and participate in all activities contributing to the overall objectives of the store.Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.Achieve and exceed sales goals and key KPIs.Collaborate with operations and store leadership to ensure adherence to all Company policies and procedures.Support in inventory preparation and execution as necessary.Support and maintain visual merchandising standards.RequirementsMinimum 2 years of retail experience, preferably in a luxury environment.Team-oriented with excellent interpersonal skills.Client-centric individual who thrives in a fast-paced and dynamic environment.Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury goods industry.Professional presentation; able to communicate effectively both verbally and in writing.Technologically savvy with proficiency in Microsoft tools.

Summary As a Client Advisor at Miami Design District, you will serve as a Brand Ambassador, embodying the Moncler Client Promise and representing the Brand’s values. You will deliver exceptional client experiences by creating a welcoming environment, discovering client needs, and guiding them across the brand, while achieving and exceeding individual and store goals. Additionally, you will support the store team and business with Visual Merchandising or Training needs. ResponsibilitiesPerform as a team player and participate in all activities contributing to the overall objectives of the store.Contribute to and maintain a positive and collaborative work environment.Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.Drive business and sales goals by proactively reaching out to existing clients and developing new clients.Achieve and exceed sales goals and key KPIs (Average Dollar Transaction - ADT, Units per Transaction - UPT, Data Capture, Repurchase Rate, etc.).Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations.Learn and master Brand and product knowledge.Collaborate with operations and store leadership to ensure the adherence of all Company policies and procedures.Support in inventory preparation and execution as necessary.Proactively follow up with customer charge sends, repairs, and holds.Support and maintain visual merchandising standards.Respect Moncler Brand standards in terms of grooming and behavior.RequirementsMinimum 2 years of retail experience, preferably in a luxury environment.Team-oriented with excellent interpersonal skills.Client-centric individual who thrives in a fast-paced and dynamic environment.Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury goods industry.Professional presentation; able to communicate effectively both verbally and in writing with all clients, employees, and management.Dependable, punctual, and flexible.Ability to communicate in English required (written and verbal), additional languages preferred, but not required (Spanish, Mandarin, or Cantonese).Technologically savvy with proficiency in Microsoft tools (e.g. MS Word, MS Excel, Outlook).

Summary As a Stock Controller at Somerset Mall, you will collaborate with store operations, sales teams, and management to execute operational duties and ensure compliance with company procedures. You will play a crucial role in maintaining inventory accuracy and providing exceptional customer service. ResponsibilitiesEnsure consistent execution of Moncler Service standards.Manage inventory, shipping, and receiving procedures.Provide customer service regarding repairs and merchandise returns.Achieve inventory level accuracy, including UPT updates.Maintain stock/product in both back of house and front of house according to operational guidelines.Support store staff in complying with company initiatives and procedures.Oversee delivery of shipments and direct staff for store inventories.Partner with Stock Associates to maintain accurate inventory levels.Adhere to company operational policies and procedures.RequirementsMinimum of 2 years of retail operations experience.Prior experience in luxury retail preferred.Proven track record in inventory management and reporting.Proficient in MS Word, Excel, and Outlook.College degree preferred.Authorization to work in the country of employment.Willingness to work overtime with short notice.Must be 18 years or older.Results-driven and customer-focused.Strong leadership qualities and team-driving ability.Attention to detail and numerical proficiency.Ability to read and analyze reports and perform calculations.Capability to handle merchandise weighing 0-40 pounds.Ability to operate necessary store equipment.Flexibility to work varied hours and days.Ability to stand and walk for most of a 40-hour work week.

Summary As a Stock Controller at our Madison location, you will collaborate with store operations, sales teams, and management to execute operational duties and ensure compliance with company procedures. Your role is crucial in maintaining inventory accuracy and supporting the store's operational excellence. ResponsibilitiesEnsure consistent execution of Moncler Service standards.Manage inventory, shipping, and receiving procedures.Provide customer service related to repairs and merchandise returns.Achieve inventory level accuracy, including UPT updates.Maintain stock/product in both back and front of house according to operational guidelines.Support all store staff in complying with company initiatives and procedures.Oversee delivery of shipments and direct staff for store inventories.Partner with Stock Associates to maintain accurate inventory levels.Adhere to all company operational policies and procedures.RequirementsMinimum of 2 years of retail operations experience.Prior experience in luxury retail preferred.Proven track record in successful inventory management.Proficient in MS Word, Excel, and Outlook.College degree preferred.Authorization to work in the country of employment.Willingness to work overtime with short notice.Must be 18 years or older.Results-driven and customer-focused.Strong leadership qualities and attention to detail.Ability to read and analyze reports and perform calculations.Capability to handle merchandise weighing 0-40 pounds.Ability to operate necessary store equipment.Flexibility to work varied hours and days.

Summary As a Senior Allocation Planner, you will be responsible for the strategic distribution of both seasonal and permanent inventory across all retail locations. You will manage the initial allocation of seasonal products and execute replenishment strategies to ensure optimal inventory levels that align with financial targets and business objectives. You will collaborate closely with Buying and Retail teams to maximize sales opportunities and drive inventory efficiency. ResponsibilitiesManage in-season replenishment and inventory rebalancing to maximize sell-through.Recommend and execute transfers based on regional performance or product demand.Evaluate assortment changes and update allocation parameters and store profiles.Perform detailed style, color, and size analyses to identify opportunities at the store level.Develop and maintain weekly reporting on sales trends and allocation execution.Analyze store and product performance to inform reallocation and inventory optimization strategies.Provide post-season analysis to inform future allocation strategies and buying decisions.Mentor and support junior team members and foster a positive work environment.RequirementsBachelor’s degree in business, Finance, Merchandising, or related field, or relevant experience.4-6 years of retail planning, allocation, or merchandise experience.Strong commercial mindset and results-driven approach.Proven business acumen with the ability to analyze trends and translate insights into strategies.Highly organized and self-motivated with the ability to manage multiple priorities.Advanced proficiency in Microsoft Excel and adaptability to new systems and tools.Excellent verbal and written communication skills.

Summary As a Client Advisor at Moncler Century City, you will be a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand’s values. You will deliver exceptional client experiences by creating a welcoming environment, discovering client needs, and cultivating relationships, while achieving and exceeding individual and store goals. ResponsibilitiesPerform as a team player and participate in all activities contributing to the overall objectives of the store.Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.Achieve and exceed sales goals and key KPIs.Collaborate with operations and store leadership to ensure adherence to all Company policies and procedures.Support and maintain visual merchandising standards.RequirementsMinimum 2 years of retail experience, preferably in a luxury environment.Team-oriented with excellent interpersonal skills.Client-centric individual who thrives in a fast-paced and dynamic environment.Professional presentation and effective communication skills.Technologically savvy with proficiency in Microsoft tools.

Summary As a Client Advisor at Southdale Center, you will serve as a Brand Ambassador, embodying the Moncler Client Promise and representing the Brand’s values. You will deliver exceptional client experiences by creating a welcoming environment, discovering client needs, and guiding them across the brand, while achieving and exceeding individual and store goals. ResponsibilitiesPerform as a team player and participate in all activities contributing to the overall objectives of the store.Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.Achieve and exceed sales goals and key KPIs.Collaborate with operations and store leadership to ensure adherence to all Company policies and procedures.Support in inventory preparation and execution as necessary.RequirementsMinimum 2 years of retail experience, preferably in a luxury environment.Team-oriented with excellent interpersonal skills.Client-centric individual who thrives in a fast-paced and dynamic environment.Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury goods industry.Professional presentation; able to communicate effectively both verbally and in writing.Technologically savvy with proficiency in Microsoft tools.

Summary The Client Advisor is a brand ambassador who delivers exceptional client experiences by welcoming clients, discovering needs, guiding them across the brand, and cultivating relationships while achieving individual and store goals. This role supports store operations including visual merchandising and training as needed. Responsibilities Welcome clients and provide client experiences aligned with brand standardsDevelop and maintain long lasting client relationships through active engagement and outreachDrive sales and achieve KPIs such as average dollar transaction and units per transactionAnalyze personal KPI performance and adjust sales approach to improve resultsSupport inventory preparation and operational tasks as requiredProactively follow up on customer charge sends repairs and holdsSupport and maintain visual merchandising standardsCollaborate with store leadership to adhere to company policies and proceduresRequirements Minimum 2 years of retail experience preferably in a luxury environmentClient centric with strong interpersonal and communication skillsProfessional presentation and ability to communicate effectively in writing and verballyDependable punctual and flexible with a team oriented mindsetTechnologically savvy with proficiency in Microsoft toolsAbility to communicate in English required additional languages preferred

Summary The Client Advisor is a brand ambassador who delivers exceptional client experiences by welcoming clients, discovering needs, guiding them across the brand, and cultivating relationships while supporting store goals and visual merchandising or training needs. Responsibilities Provide a welcoming and high quality client experience in line with brand standards.Develop and maintain long lasting client relationships through active clientele management.Drive sales and achieve personal and store KPIs such as ADT and UPT.Support inventory preparation and operational tasks as required.Follow up on customer charge sends repairs and holds.Support and maintain visual merchandising standards.Collaborate with store leadership to adhere to company policies and procedures.Participate as a team player in store activities and contribute to a positive work environment.Requirements Minimum 2 years of retail experience preferably in a luxury environment.Client centric with excellent interpersonal and communication skills.Professional presentation and ability to communicate effectively in writing and verbally.Dependable punctual and flexible with ability to work in a fast paced environment.Technologically savvy with proficiency in Microsoft tools such as Word Excel and Outlook.Ability to communicate in English required additional languages preferred such as Spanish Mandarin or Cantonese.

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience in a luxury retail environment, acting as a brand ambassador both front of house and back of house. The role partners with sales, operations, visual merchandising and management to deliver personalized service and maintain operational standards during the seasonal period. Responsibilities Achieve individual and team sales objectives and deliver exceptional client experiences.Welcome clients, build relationships and understand client needs.Support Client Advisors and assist with product retrieval and delivery from BOH to sales floor.Execute product care requests and create tickets as needed.Assist with visual merchandising tasks including organizing and repositioning displays.Contribute to inventory preparation and execute manager requests.Support BOH organization, product assortment go-backs and other operational tasks.Participate as a team player in store activities and maintain a positive work environment.Follow company policies procedures and brand grooming standards.Requirements Minimum 2 years of retail experience preferably in luxury retail.Experience in hospitality or client oriented service roles is acceptable.Strong interpersonal communication skills and professional presentation.Dependable punctual and flexible with ability to work in a fast paced environment.Technologically savvy with proficiency in Microsoft Word Excel and Outlook.Ability to analyze sales reports and strong problem solving skills.High attention to detail and team oriented mindset.Ability to communicate in English; additional languages preferred.

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor partners with sales, operations, visual merchandising, and management to support the full client experience. The role focuses on delivering personalized luxury service both on the sales floor and behind the scenes while upholding brand standards and store operations during a seasonal period. Responsibilities Welcome clients and deliver an elevated, personalized client experience.Achieve individual and team sales objectives.Engage with clients to build relationships and understand client needs.Retrieve and deliver product requests from back of house to sales floor.Execute product care requests and create tickets as needed.Assist with visual merchandising, organizing displays, and repositioning product.Support inventory preparation and perform go-back tasks and BOH organization.Perform additional duties as requested by management to meet store objectives.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Client focused with strong interpersonal and communication skills.Professional presentation and ability to communicate effectively in English.Dependable, punctual, flexible, and team oriented.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and strong problem solving skills.Excellent attention to detail and ability to thrive in a fast paced environment.

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience at the store, acting as a knowledgeable brand ambassador and assisting both front of house and back of house operations. The role focuses on delivering personalized service, supporting sales goals, and maintaining company visual merchandising and operational standards during the seasonal period. Responsibilities Welcome clients and deliver a high quality client experience.Engage with clients to build relationships and understand their needs.Support Client Advisors and execute product requests between BOH and sales floor.Create and manage product care requests and tickets as needed.Assist with visual merchandising, organizing and repositioning displays.Contribute to inventory preparation and execution per management requests.Support operational tasks including BOH organization and product go-backs.Perform additional duties as directed by management to meet store objectives.Requirements Minimum 2 years of retail experience, preferably in luxury.Client oriented with excellent interpersonal and communication skills.Professional presentation and dependability with punctuality and flexibility.Ability to use Microsoft tools and analyze sales reports.Excellent problem solving and strong attention to detail.Ability to communicate in English; additional languages preferred.

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by acting as a knowledgeable brand ambassador. The role involves assisting sales and operations teams, executing visual merchandising tasks, and delivering personalized service both front of house and back of house. The advisor maintains brand standards, participates in inventory and operational duties, and supports teammates to meet store objectives. Responsibilities Welcome clients and provide an elevated personalized client experienceEngage with clients to build relationships and understand needsSupport Client Advisors and execute product requests from BOH to sales floorCreate and manage product care requests and tickets as neededAssist with visual merchandising setup, organizing and repositioning displaysContribute to inventory preparation and execution as requested by managementPerform BOH organization and product assortment go-backsFollow company policies and uphold grooming and behavior standardsPerform additional duties as assigned to meet store objectivesRequirements Minimum 2 years of retail experience, preferably in luxuryExperience in hospitality or client oriented service roles is acceptableTeam oriented with strong interpersonal and communication skillsProfessional presentation and client centric mindsetDependable, punctual, flexible, and able to work in a fast paced environmentProficiency in English; additional languages preferredTechnologically savvy with basic Microsoft tool proficiencyAbility to analyze sales reports and strong attention to detail

Summary The Stock Controller partners with store operations and sales teams to execute operational duties and ensure compliance with company procedures. This role manages inventory, shipping and receiving, supports store staff with inventory maintenance and provides customer service related to repairs and returns. Responsibilities Execute company service standards consistentlyManage inventory, shipping and receiving proceduresProvide customer service for repairs and returns of merchandiseAchieve and maintain inventory level accuracy including UPT updatesMaintain stock both back of house and front of house to operations guidelinesSupport store staff to comply with inventory maintenance and back of house proceduresOversee delivery of incoming and outgoing shipments and direct staff for inventoriesPartner with Stock Associates to maintain accurate inventory levelsRequirements Minimum of 2 years retail operations experiencePrior luxury retail experience preferredProven inventory management and reporting skillsProficient with MS Word Excel and OutlookCollege degree preferredAuthorized to work in the country of employmentAbility to work overtime and varied hours including standing and lifting up to 40 pounds

Summary The Stock Controller partners with store operations and sales teams to manage inventory control, shipping and receiving, and ensure compliance with company procedures and service standards. This role supports store staff in maintaining inventory accuracy and operational guidelines while assisting with customer inquiries related to repairs and returns. Responsibilities Manage inventory, shipping and receiving procedures for the storeOversee delivery of incoming and outgoing shipmentsDirect staff during store inventories and partner with Stock AssociatesMaintain stock both back of house and front of house to operations guidelinesAchieve and monitor inventory level accuracy including UPT updatesProvide customer service regarding repairs and return of merchandiseSupport store staff to comply with inventory maintenance and back of house proceduresAdhere to company operational policies and proceduresPerform additional duties as assigned by managementRequirements Minimum of 2 years retail operations experiencePrior experience in luxury retail preferredProven track record of inventory management and reportingProficient computer skills including MS Word Excel and OutlookAbility to communicate effectively with co workers and customersStrong attention to detail and ability to work with numbersAbility to move and handle merchandise and boxes up to 40 poundsWillingness to work varied hours and overtime with short noticeAuthorized to work in the country of employment and at least 18 years old

Summary The Seasonal Sales Support will partner with store teams to support the full client experience and operational needs during the season. This role assists Client Advisors, handles front of house and back of house tasks, helps execute visual merchandising standards, and supports inventory and operational duties as directed by management. Responsibilities Welcome clients and provide a high level client experience.Support Client Advisors with product retrieval and delivery from BOH to sales floor.Execute product care requests and create tickets as needed.Assist in maintaining and repositioning visual merchandising displays.Contribute to inventory preparation and execution per management requests.Perform BOH organization and manage product go-backs.Participate in team activities to meet store objectives.Follow company policies and brand standards for presentation and behavior.Complete additional duties as assigned by management.Requirements Minimum 2 years of retail experience, preferably in luxury.Experience in hospitality or other client oriented roles acceptable.Team oriented with strong interpersonal and problem solving skills.Professional presentation and effective verbal and written communication in English.Dependable, punctual, and flexible.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and strong attention to detail.Interest in fashion and the luxury goods industry.

Summary Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the full client experience. This role acts as a knowledgeable brand ambassador handling front of house and back of house duties to ensure a seamless and personalized experience for clients. Responsibilities Welcome clients and provide an elevated client experience.Support Client Advisors with client interactions and product requests.Retrieve and deliver product from BOH to the sales floor.Execute product care requests and create tickets as needed.Assist with visual merchandising tasks including organizing and repositioning displays.Contribute to inventory preparation and execution as requested by management.Maintain BOH organization and manage product go-backs.Participate as a team player in store activities and follow company policies.Respect brand standards for grooming and behavior.Requirements Minimum 2 years of retail experience, preferably in luxury.Experience in hospitality or client oriented roles acceptable.Client centric with excellent interpersonal and communication skills.Professional presentation and dependable work ethic.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and strong attention to detail.Excellent problem solving skills and flexibility.Ability to communicate in English; additional languages preferred.

Summary Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the client experience and store operations. This role assists both front of house and back of house functions to ensure product availability, presentation, and a personalized customer experience during the seasonal period. Responsibilities Welcome clients and support Client Advisors to deliver an exceptional client experienceRetrieve and deliver product requests from back of house to sales floorExecute product care requests and create tickets as neededAssist with visual merchandising tasks including organizing and repositioning displaysSupport inventory preparation and related tasks as requested by managementMaintain back of house organization and process product go-backsPerform operational tasks to support store objectives and daily functionsContribute to a positive and collaborative team environmentFollow company policies and respect brand standards for presentation and behaviorRequirements Minimum 2 years of retail experience, preferably in a luxury environmentClient oriented with strong interpersonal and communication skillsProfessional presentation and dependable work ethicAbility to work in a fast paced and dynamic retail environmentTechnologically savvy with proficiency in Microsoft toolsAbility to analyze sales reports and strong attention to detailProblem solving skills and flexibility to perform additional duties as requiredAbility to communicate in English; additional languages preferred

Summary The Client Advisor is a brand ambassador responsible for delivering exceptional client experiences, cultivating client relationships, and supporting store goals and operations. Reporting to store leadership, the role includes sales, clienteling, visual merchandising or training support as needed to uphold brand standards. Responsibilities Welcome clients and deliver the Moncler client experience.Develop and maintain long lasting client relationships through active client management.Drive sales and achieve individual and store KPIs such as ADT and UPT.Proactively reach out to existing clients and develop new clients.Support inventory preparation and execution.Follow up on customer charge sends, repairs, and holds.Support and maintain visual merchandising standards.Collaborate with store operations and leadership to follow company policies and procedures.Participate as a team player in store activities and maintain a positive work environment.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Customer service or hospitality experience acceptable in lieu of retail.Strong interpersonal and client centric skills.Professional presentation and effective verbal and written communication.Dependable, punctual, and flexible work approach.Ability to communicate in English; additional languages preferred.Fashion interest and brand passion with product knowledge aptitude.Basic technological proficiency with Microsoft tools.

Summary Provide seasonal in-store support to ensure a seamless and personalized client experience by partnering with sales, operations, visual merchandising, and management teams. Act as a knowledgeable brand ambassador performing front of house and back of house tasks while maintaining professional presentation and adherence to company policies. Responsibilities Welcome clients and provide an elevated client experience.Support Client Advisors on the sales floor as directed by management.Retrieve and deliver product requests from back of house to sales floor.Execute product care requests and create tickets as needed.Assist with visual merchandising tasks including organizing and repositioning displays.Contribute to inventory preparation and execution per management requests.Support operational tasks such as back of house organization and product go-backs.Participate in team activities and maintain a positive collaborative environment.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Experience in hospitality or other client oriented roles acceptable.Client centric with strong interpersonal and communication skills.Professional presentation, dependable, punctual, and flexible.Proficiency with Microsoft tools and ability to analyze sales reports.Excellent problem solving skills and strong attention to detail.Ability to communicate in English; additional languages preferred.

Summary Temporary Client Advisor (Keyholder) responsible for delivering exceptional sales and service, supervising the sales floor as Client Experience Manager and Manager on Duty, coaching the team, and maintaining brand standards in a luxury retail environment at the Wynn. Responsibilities Engage with clients and deliver brand sales and service standards consistentlyDrive and exceed individual sales objectives and KPIs such as repurchase rate, UPT, and conversionSupervise the sales floor acting as CEM and floor managerCoach and mentor sales team members, sharing best practices and skillsCapture and manage client information to personalize client development and outreachConduct active client outreach including appointments follow up charge sends and phone salesSupport visual merchandise presentation and inventory preparation and executionCollaborate with store teams and corporate representatives to maintain productivity and standardsPerform additional duties as assigned to fulfill role requirementsRequirements 3 years minimum experience in sales roles within luxury fashion or retailProven client service skills and a strong commercial mindsetExperience in training and coaching othersProficient computer knowledge including MS Word Excel and OutlookFluency in the local language and proficiency in English; additional languages a plusAbility to analyze business needs and communicate with senior leadershipAbility to work in a fast moving dynamic environment with high flexibilityWillingness to work a flexible schedule including evenings weekends and holidays

Summary Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the full client experience. The role assists both front of house and back of house tasks, acts as a brand ambassador, and helps execute store operations during the seasonal period. The position requires professionalism, strong interpersonal skills, and a client centric mindset. Responsibilities Welcome clients and support Client Advisors to deliver an elevated client experience.Retrieve and deliver product requests from back of house to sales floor.Execute product care requests including ticket creation as needed.Assist with visual merchandising tasks such as organizing and repositioning displays.Support inventory preparation and execution as requested by management.Maintain back of house organization and manage product go backs.Contribute to store objectives by performing additional duties assigned by management.Uphold brand standards in grooming and behavior and follow company policies.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Experience in hospitality or client oriented service roles acceptable.Team oriented with excellent interpersonal and communication skills.Professional presentation and dependability including punctuality and flexibility.Ability to communicate in English; additional languages preferred.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and strong attention to detail.

Summary Partnering with store management, the Seasonal Sales Support assists sales, operations, and visual merchandising to ensure a seamless and personalized client experience both front of house and back of house. This role upholds brand standards while supporting inventory, product retrieval, and client requests during the seasonal period. Responsibilities Welcome clients and support Client Advisors to deliver an exceptional client experience.Retrieve and deliver product requests from back of house to sales floor.Execute product care requests and create tickets as needed.Assist in maintaining and executing visual merchandising standards and display repositioning.Support inventory preparation and execution per management requests.Perform back of house organization and product assortment go-backs.Contribute to store objectives and participate in team activities.Follow company policies procedures and respect brand grooming standards.Requirements Minimum 2 years of retail experience preferably in a luxury environment.Experience in hospitality or client oriented service roles acceptable.Team oriented with excellent interpersonal and client centric skills.Professional presentation and effective verbal and written communication in English.Dependable punctual and flexible with strong attention to detail.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and strong problem solving skills.

Summary The Seasonal Client Advisor partners with store leadership to deliver a seamless and personalized client experience, supporting sales, operations, and visual merchandising. This role represents the brand both front of house and back of house while assisting with client requests, product retrieval, and store standards. The advisor supports inventory preparation, operational tasks, and contributes to a collaborative store environment. Responsibilities Welcome clients and provide an elevated client experience to achieve individual and team objectivesEngage with clients to build relationships and understand their needsSupport Client Advisors and execute product retrieval and delivery from BOH to FOHManage product care requests and create tickets as neededAssist with visual merchandising tasks including organizing and repositioning displaysContribute to inventory preparation and execution as requested by managementMaintain BOH organization and handle product go-backsRespect brand grooming and behavior standards and follow company policiesPerform additional duties as assigned by managementRequirements Minimum 2 years of retail experience, preferably in a luxury environmentExperience in hospitality or client oriented service roles acceptableStrong interpersonal skills and team orientationProfessional presentation and effective verbal and written communication in EnglishDependable, punctual, and flexible with a client centric mindsetTechnologically savvy with proficiency in Microsoft toolsAbility to analyze sales reports and strong problem solving skillsAttention to detail

Summary Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the full client experience both front of house and back of house. This role executes product retrieval and care, assists with visual merchandising and inventory preparation, and upholds brand standards while contributing to a positive store environment. Responsibilities Welcome clients and provide an elevated client experience.Support Client Advisors by retrieving and delivering product from BOH to sales floor.Execute product care requests and create tickets as needed.Assist in maintaining and organizing BOH and FOH product assortment and go-backs.Help prepare and execute inventory tasks as requested by management.Support visual merchandising standards by organizing and repositioning displays.Perform operational tasks and contribute to store objectives as a team member.Maintain professional grooming and behavior consistent with brand standards.Follow company policies and perform additional duties as required by management.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Experience in hospitality or client service roles is acceptable.Team oriented with strong interpersonal and client centric skills.Professional presentation and effective verbal and written communication in English.Dependable, punctual, flexible, and detail oriented.Technologically savvy with proficiency in Microsoft tools.Ability to analyze sales reports and solve problems.Willingness to perform varied tasks as requested by management.

Summary The Client Advisor delivers exceptional client experiences by embodying brand values, welcoming clients, discovering needs, and guiding purchases while supporting store goals and visual merchandising or training as needed. Responsibilities Provide exceptional client service and represent the brand promise.Welcome clients and cultivate long lasting client relationships through engagement and client management.Drive sales and key KPIs through proactive outreach to existing and new clients.Support inventory preparation and execution and follow up on charge sends repairs and holds.Maintain visual merchandising standards and respect brand presentation guidelines.Collaborate with store leadership to adhere to company policies and procedures.Participate as a team player in activities contributing to store objectives.Requirements Minimum 2 years of retail experience preferably in a luxury environment.Customer service or hospitality experience acceptable in lieu of retail experience.Team oriented with strong interpersonal and communication skills.Professional presentation and ability to communicate effectively in writing and verbally.Dependable punctual and flexible with the ability to perform varied duties as requested.Ability to communicate in English required additional languages preferred.Technologically savvy with proficiency in Microsoft tools such as Word Excel and Outlook.

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor partners with sales operations visual merchandising and management to support the full life cycle of the client experience at the Woodbury Outlet. The role embodies brand values and delivers a personalized elevated client experience both on the sales floor and behind the scenes while supporting store operations and visual standards. Responsibilities Welcome clients and provide a high level client experience to achieve individual and team objectivesEngage with clients to build relationships and understand their needsSupport Client Advisors and execute product requests including retrieval and delivery from BOH to FOHPerform product care tasks and create tickets as neededAssist in maintaining and executing visual merchandising standards and repositioning displaysContribute to inventory preparation and execute go back and BOH organization tasksSupport operational tasks as instructed by managementParticipate as a team member in store activities and uphold brand grooming and behavior standardsRequirements Minimum 2 years of retail experience preferably in a luxury environmentCustomer service or hospitality experience acceptableTeam oriented with strong interpersonal and communication skillsProfessional presentation with dependability punctuality and flexibilityProficiency with Microsoft tools and ability to analyze sales reportsExcellent problem solving skills and strong attention to detailAbility to communicate in English written and verbal; additional languages preferred

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience by partnering with sales operations visual merchandising and management teams. The role requires delivering personalized service both front of house and back of house while upholding brand standards and assisting with operational tasks during the seasonal period. Responsibilities Welcome clients and provide an elevated personalized client experienceEngage with clients to build relationships and understand their needsRetrieve and deliver product requests from back of house to sales floorExecute product care requests including ticket creation as neededSupport visual merchandising tasks including organizing and repositioning displaysAssist with inventory preparation and execution as requested by managementPerform operational tasks such as BOH organization and product go backsSupport Client Advisors and store team to achieve individual and team objectivesFollow company policies procedures and brand grooming standardsRequirements Minimum 2 years of retail experience preferably in a luxury environmentExperience in hospitality or client oriented service roles acceptableTeam oriented with strong interpersonal and client centric skillsProfessional presentation and effective verbal and written communication in EnglishDependable punctual and flexible with the ability to work seasonal store hoursTechnologically savvy with proficiency in Microsoft Word Excel and OutlookAbility to analyze sales reports and strong problem solving skillsHigh attention to detail

Summary Seasonal Sales Support reporting to the Store Manager/Director to assist sales, operations, visual merchandising and management teams in delivering a seamless personalized client experience. Acts as a brand ambassador working both front of house and back of house to support client advisors and store operations during a seasonal period. Responsibilities Welcome clients and support delivery of an elevated client experience.Assist Client Advisors by retrieving and delivering product from BOH to sales floor.Create and execute product care requests and ticketing as instructed.Maintain and reposition visual merchandising displays per company standards.Support inventory preparation and execution as requested by management.Organize back of house operations and manage product go-backs.Perform operational tasks and any additional duties assigned by management.Contribute to a positive collaborative team environment and respect brand standards.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Client service or hospitality experience acceptable.Team oriented with strong interpersonal and communication skills.Professional presentation and dependability with flexibility in schedule.Proficiency with Microsoft tools and ability to analyze sales reports.Excellent problem solving skills and strong attention to detail.Ability to communicate in English; additional languages preferred.

Summary The Senior Stock Controller partners with store operations and management to oversee back of house duties, inventory control, shipping and receiving, and ensures adherence to company procedures while acting as Client Experience Manager and Manager on Duty. The role coaches and supervises stock and sales teams to maintain operational standards and drive store performance through inventory accuracy. Responsibilities Supervise back of house and sales floor activities, acting as manager on dutyManage inventory, shipping and receiving proceduresOversee delivery of incoming and outgoing shipments and direct staff for inventoriesCoach and mentor Stock Associates and sales team to improve performanceEnsure compliance with inventory maintenance and operational proceduresProvide customer service regarding repairs and returns of merchandiseMaintain accurate inventory levels and availability reportsExecute Moncler service standards and store operational policiesPerform additional duties as assigned by managementRequirements Minimum of 3 years retail operations experiencePrior luxury retail experience preferredExperience supervising others and providing coachingProven track record in inventory management and reportingProficient with MS Word Excel and OutlookCollege degree preferredAuthorization to work in the country of employmentWillingness to work overtime and varied hours including standing and lifting up to 40 pounds

Summary The Associate Store Manager Grenoble leads daily boutique operations in Aspen, partnering with the Senior Store Manager to drive sales, develop the team, and deliver exceptional client experiences aligned with the brand's mountain performance luxury DNA. The role focuses on client development, operational excellence, visual standards, and local engagement to grow long-term loyalty and business results. Responsibilities Partner with Senior Store Manager to lead and develop the store team through coaching and mentoring.Conduct one-to-one coaching, feedback, and on-floor development to elevate selling and service standards.Drive client development and outreach using CRM insights to grow local and destination client base.Analyze sales and performance metrics to identify opportunities and implement actions to improve results.Act as visible floor leader during client experience segments and manage escalated client situations.Oversee operational duties including scheduling, cash management, stockroom, shipping receiving, and loss prevention.Maintain visual merchandising standards and collaborate cross-functionally on store initiatives.Participate in recruiting, onboarding, succession planning, and talent retention strategies.Represent the brand in the local community and support boutique activations and events.Requirements Minimum 5 years of progressive retail experience with at least 2 years in a leadership role.Proven track record driving sales growth and client development in luxury or performance retail.Strong commercial mindset with familiarity of mountain ski culture preferred.Demonstrated ability to recruit develop and retain high performing teams.Analytical skills to interpret sales inventory and CRM data to inform business actions.Excellent communication presentation and client relationship skills.Proficiency with Microsoft Office and retail systems such as POS and CRM.

Summary The Stock Controller partners with store operations, sales teams, and management to execute operational duties and ensure compliance with company procedures. This role focuses on inventory management, shipping and receiving, and maintaining stock accuracy across back of house and front of house areas in a luxury retail environment. Responsibilities Manage inventory, shipping and receiving proceduresEnsure stock and product upkeep in back of house and front of house per operations guidelinesOversee delivery of incoming and outgoing shipments and direct staff for store inventoriesPartner with Stock Associates to maintain accurate inventory levelsProvide customer service regarding repairs and return of merchandiseAchieve inventory level accuracy including UPT updatesSupport store staff to comply with inventory maintenance and operations proceduresAdhere to company operational policies and proceduresPerform additional responsibilities as assigned by managementRequirements Minimum of 2 years retail operations experiencePrior luxury retail experience preferredProven track record in inventory management and reportingProficient with MS Word Excel and OutlookCollege degree preferredAuthorized to work in the country of employmentWillingness to work overtime with short notice and varied hoursAbility to move merchandise weighing up to 40 pounds and operate store equipment

Summary Reporting to the Store Manager or Director, the Seasonal Client Advisor supports the full client experience at the store, acting as a brand ambassador and assisting both front of house and back of house operations to ensure a seamless and personalized experience for clients. Responsibilities Welcome clients and deliver an elevated client experience to achieve individual and team objectivesEngage with clients to build relationships and understand their needsSupport Client Advisors and execute product care requests including ticket creationRetrieve and deliver product from back of house to sales floorAssist with visual merchandising, organizing and repositioning displaysContribute to inventory preparation and execution as requested by managementSupport operational tasks including back of house organization and product go-backsMaintain professional presentation and adhere to brand standardsPerform additional duties as required by managementRequirements Minimum 2 years of retail experience, preferably in a luxury environmentExperience in hospitality or client oriented roles acceptableTeam oriented with strong interpersonal and client service skillsProfessional presentation and effective verbal and written communicationDependable, punctual, flexible, and detail orientedTechnologically savvy with proficiency in Microsoft toolsAbility to analyze sales reports and solve problemsEnglish required; additional languages such as Spanish Mandarin or Cantonese preferred

Summary The Seasonal Sales Support will partner with sales operations visual merchandising and management to support the full client experience both front of house and back of house. This role involves executing product retrieval and care tasks supporting Client Advisors and maintaining brand presentation during a high volume seasonal period. Responsibilities Welcome clients and support delivery of a personalized client experienceRetrieve and deliver product requests from back of house to sales floorExecute product care requests including ticket creation as neededAssist with visual merchandising tasks including organizing and repositioning displaysContribute to inventory preparation and execution as requested by managementSupport BOH organization and product assortment go-backsPerform other operational tasks to support store objectivesParticipate as a team member to maintain a positive collaborative work environmentFollow company policies procedures and brand grooming standardsRequirements Minimum 2 years of retail experience preferably in a luxury environmentClient oriented with strong interpersonal and communication skillsProfessional presentation dependable punctual and flexibleTechnologically savvy with proficiency in Microsoft tools including Word Excel and OutlookAbility to analyze sales reports and strong attention to detailExcellent problem solving skillsAbility to communicate in English written and verbal additional languages preferred

Summary The Client Advisor Keyholder is a brand ambassador who delivers exceptional client experiences, supports store operations, and helps achieve sales and KPI targets. Reporting to store leadership, this role involves clienteling, visual merchandising support, and training responsibilities while upholding brand standards. Responsibilities Welcome clients and provide an elevated client experience consistent with brand standards.Develop and cultivate long lasting client relationships through proactive outreach and client management.Drive sales and achieve or exceed individual and store KPIs such as ADT and UPT.Support visual merchandising and maintain store presentation standards.Assist with inventory preparation and operational tasks as required.Follow up on customer charge sends, repairs, and holds to ensure client satisfaction.Collaborate with team members to contribute to a positive and productive store environment.Learn and master product and brand knowledge to inform client recommendations.Perform additional duties as assigned by management to fulfill role requirements.Requirements Minimum 2 years of retail experience, preferably in a luxury environment.Proven client facing skills with strong interpersonal and communication abilities.Professional presentation and ability to deliver exceptional client service.Dependable, punctual, flexible, and able to work in a fast paced environment.Technologically savvy with proficiency in Microsoft Word Excel and Outlook.Ability to communicate effectively in English; additional languages preferred.Team oriented with a collaborative mindset.