REI careers

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $19.00 - $21.51 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $16.65 - $18.87 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department. Are you ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assess customer needs and aid in transactions. Engage in REI's Sales and Service Training and promote REI goods and services. Maintain equipment, and ensure a clean, secure, and safe work environment. Produce quality work that meets and exceeds industry standards. Report quality and safety issues to theshop managers. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers. Join us in seeking, creating, and building new ways to work. Your qualities: Enjoys communicating and building relationships, both inside and outside the organization. Bike and snow sports equipment assembly experience (preferred). Demonstrates technical skills and proficiency. Completes required training/certifications. Sets practical goals and establishes priorities to achieve business goals. Organizes and uses resources to meet deadlines and communicates about plans and progress. Ability to transfer 40 pounds.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $17.02 - $19.30 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department. Are you ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assess customer needs and aid in transactions. Engage in REI's Sales and Service Training and promote REI goods and services. Maintain equipment, and ensure a clean, secure, and safe work environment. Produce quality work that meets and exceeds industry standards. Report quality and safety issues to theshop managers. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers. Join us in seeking, creating, and building new ways to work. Your qualities: Enjoys communicating and building relationships, both inside and outside the organization. Bike and snow sports equipment assembly experience (preferred). Demonstrates technical skills and proficiency. Completes required training/certifications. Sets practical goals and establishes priorities to achieve business goals. Organizes and uses resources to meet deadlines and communicates about plans and progress. Ability to transfer 40 pounds.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $21.96 - $24.91 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. This job is an enterprise wide, cross functional role leading IT End User and Shared Services across the co-op. It contributes to REI's success in two ways: delivery of IT infrastructure services and leadership of IT business operations. The role ensures the delivery of IT infrastructure to meet business demand by aligning the infrastructure and operations technology vision to deliver optimized business processes providing the appropriate foundation to satisfy the strategic objectives of REI. The role also contributes to REI's success by directing the business of IT by providing process, people and tools for IT Asset Management, and IT Service Management. The Director of End User and Shared Services maintains, develops, supports, and optimizes key functional areas including desktop hardware, software and operating system, collaboration solutions, service desk, service management, operations center, and systems monitoring. Key aspects of the role include evaluating new and emerging technologies and services and identifying opportunities for increased operational efficiencies. This role will drive the integration of AI technologies within Service Desk and Service Operations to increase automation and self-service capabilities and utilize analytics to predict contact volumes. This role also supports the strategic vision and the operating model for effectively running the business of IT. The role is a trusted advisor to the IT senior leadership team in implementing various IT maturity models (CMMi, CoBIT, etc.), identifying and measuring operational efficiencies, and leading management of change across IT and affected Co-Op teams. The person in the role is a key partner of Finance, Procurement, and HR to champion and manage various initiatives across the Co-Op. Models and acts in accordance with REI's guiding values and mission. Responsibilities and Qualifications Develops and updates multi-year plans for leveraging appropriate systems and resource strategies, (e.g. SaaS, IaaS, Paas, DaaS, in-house resourcing, and commercially-available-off-the-shelf products) Champions the consolidation of systems and solutions with overlapping functionality. Evaluates and implements delivery models that provide efficient and effective infrastructure and operations responsibilities. Oversees IT operational governance for all application development, infrastructure, and IT support services, to include, but not be limited to, disaster recovery and business continuity planning, documentation, and readiness execution. Ensure the technology well-being of the organization by adhering to established strategies and technology and architectural standards. Develop, track and control, the End User and Shared Services annual operating and capital budget Work with customers to ensure that services and service levels are aligned to business needs. Deliver against service level agreements or service level objectives Identify and report on service quality & efficiency measures and initiate activities to pro-actively improve service quality and efficiency Directs the delivery of support services through the Service Desk and service management program (WayPoint) Lead architecture and capacity planning disciplines to ensure that End User and Shared Services develops and maintains capability and capacity to meet short, medium and long term business demand Demonstrate a strategic mindset in leading the organization this role supports. Informally and formally benchmark End User and Shared Services against industry standards in support of REI goals and objectives. Proven ability to design and implement AI-driven solutions for service desk automation, predictive analytics, and intelligent self-service. Proactively address problems and incidents and ensure proper communication and escalation procedures are in place in support of end customers.Develops and maintains key performance indicators for computing performance, network performance, and internal and external service levels. Assists with the architecture planning and deployment of IT security measures in collaboration with Information Security. Ensure equipment and software operation adheres to applicable laws and regulations.Oversees the development, installation and configuration of vendor product tools and systems that promote collaboration within the Company, such as mobile devices, the employee portal or intranet, and instant messaging. Oversees purchasing of hardware and operating system software, and hardware and systems management. Leads cross-division collaboration to ensure coordination and integration of business needs and solutions. Conducts effective negotiations with major technology vendors and ensures contractual performance standards are met or exceeded. Develops professional relationships with internal and external peers, fostering these relationships through industry associations and providing education on how best to use division services to satisfy Company needs. Ensures that division programs, policies and procedures meet regulatory requirements and industry best practices. Works with all IT and Purchasing to ensure we have a robust Vendor Management and Negotiation Strategy. Required Skills & Experience Bachelor's degree in computer science or business administration, or equivalent training and experience. 10+ years of progressive information technology management and leadership experience with Infrastructure and Operations Domain expertise. 10+ years information technology experience, including technology acquisition, applications development, infrastructure support, logistics and operations. Practical understanding and experience with Information Technology Infrastructure Library (ITIL) and Information Technology Services Management (ITSM). Experience leading technology capital projects for large multi-unit organizations. Knowledge of retail, manufacturing and logistics and distribution processes . Insight and experience planning and delivering systems in the competitive marketplace. Ability to facilitate and develop IT and department strategic plans, business plans, portfolio programs and annual budgets. Champions and leads cross functional and department level business process improvement initiatives. Experience in leading cross functional and IT project portfolio and cross IT portfolio management. Ability to influence and facilitate IT senior level personnel through IT portfolio management, annual planning, and investment decisions. Ability to lead and direct highly-technical work teams to achieve superior performance. Ability to negotiate contracts and agreements with information technology product and service vendors and providers. Excellent understanding of release and change management techniques and methods. Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. Creates a strong, mutually supportive work spirit and culture where people can do their best. Establishes trust and inspires others. Makes effective organization and people decisions in a manner consistent with REI's values and ethics. Delivers on commitments and holds others to same. Champions the organization and advocates solutions in the overall Company's best interest. Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Consolidates information from various sources including feedback from others to reach sound decisions. Considers the ultimate impact of decisions and actions on internal and external customers. Champions IT Vendor Management and Negotiation. Fosters change in company direction. Effectively plans and executes changes. Willing and able to work onsite in Issaquah, WA and/or Sumner, WA offices at least one day a week. May primarily work from home in Greater Seattle area aside from day in office. Preferred Qualifications Knowledge of retail, manufacturing and logistics and distribution processes.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $161,300.00 - $274,400.00 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Responsibilities and Qualifications What's cool about this job: The hours for this full-time position are Monday - Thursday 5:00am-3:00pm. Our Warehouse Associates are a vital part of the REI Team and are the most common entry point into our Distribution Center Team. As the Warehouse Associate you will play a critical role at the Co-op by helping our product reach our customers doors! This position supports all areas of the Distribution Center including, but not limited to, the following areas: merchandise handling (picking and putting away), receiving, price marking, splitting, shipping, packaging specialized customer orders, handling cardboard and waste for team efficiency and the preparation and assembly of bicycles. Bring your passion and expertise: We are looking for bright and motivated people to join our Distribution Center staff and help contribute to REI's success as the nation's largest consumer co-op. You will help move product accurately and expertly throughout the warehouse. You may have the opportunity, after training and certification, to operate power equipment such as pallet riders. Associates will work in multiple areas as assigned and support areas based on business volume and team performance. Here are the skills we look for in our Warehouse Associates: Prior warehouse or relevant experience Familiarity working with computer systems and/or RF equipment Prior experience using power equipment to safely process freight throughout the facility (current and valid drivers license suffices) Ability to meet or exceed attendance requirements, providing reliable and predictable attendance Ability to work safely, minding personal and team safety in daily operations Basic math skills Can work in multiple areas as trained on a daily or weekly basis Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals Flexible in one's viewpoints and positions in order to support the direction taken by others at REI Uses business knowledge, creative thinking, and make good judgment in problem solving Consolidates information from various sources including feedback from others to reach sound decisions Considers the ultimate impact of decisions and actions on internal and external customers Works smart by setting effective work goals, establishing priorities, and producing quality work Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals Clearly conveys and accurately receives information by a variety of methods and in various situations Builds rapport with all kinds of people inside and outside the organization Challenges the status quo, champions change and influences others to change The ability to frequently lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work Able to work in a standing or walking environment for 8-10 hour shifts Can comprehend and apply SOP's Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $18.20 - $20.40 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Sr. Store Sales Specialist to be the face of the Co-op. You'll serve on a team to help REI better engage with all its audiences. You'll interact with REI Members and Customers daily. You're a "bank of knowledge" on all products, equipment, assortments, and services. Your initiative and productivity will help guide Retail Sales Specialists. The Sr. Stores Sales Specialist role is excellent if you want to talk, live, and breathe the outdoors! REI employees pride themselves on living the REI values. Are you ready to discover better with us? Responsibilities and Qualifications How will you be successful: Engage in REI Sales and Service Training to drive sales. Prepare store: stock, coordinate stocking process, handle merchandise. Adjust visual presentations to inventory levels, new products, and promotions. Monitor inventory accuracy, price accuracy, and product stock levels. Train and mentor new staff Partners with Department Managers to achieve goals and daily expectations Bring your passion and authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Join us in seeking, creating, and building new ways to work. Your qualities: Retail sales and customer services experience (preferred) Open availability to work a flexible schedule. Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $25.27 - $30.31 per hour

Overview This job contributes to REI's success by leading the design and ongoing management of REI's enterprise operating model-ensuring that strategic, financial, and operational rhythms are connected across the co-op. This role creates frameworks, governance, and prioritization systems that align leaders around shared goals, improve execution speed, and strengthen cross-divisional collaboration. By building a single view of how REI plans, decides, and delivers, the DVP ensures that enterprise initiatives are clear, scalable, and measurable. This leader will design and refine processes that reduce duplication, drive accountability, and empower teams-helping REI operate as one enterprise while maintaining agility and focus on impact. Ultimately, the DVP of Enterprise Business Operations ensures the co-op's operating model enables growth, accelerates decision-making, and enhances REI's ability to deliver on its strategic and member goals. Models and acts in accordance with REI's guiding values and mission. Leading the Way As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities. Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects. Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. Challenges and inspires employees to achieve business results. Ensures employees adhere to legal and operational compliance requirements. Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Conducts and ensures the completion of performance reviews. Provides coaching, direction and leadership support to employees to achieve department, company and customer results. Establishes and maintains visibility within the department. Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Key Responsibilities Enterprise Operating Model: Design, document, and evolve REI's operating model to align strategic, financial, and operational cadences; reduce duplication; and improve efficiency across divisions.Governance & Decision Frameworks: Establish enterprise governance that clarifies decision rights, enhances transparency, and accelerates cross-functional alignment without adding unnecessary complexity.Operational Excellence: Identify inefficiencies and implement scalable process improvements that reduce friction, optimize resources, and enhance productivity across the organization.Enterprise Planning: Create and manage an integrated enterprise planning calendar that connects key strategy, budgeting, operational and talent deliverables and milestones.Performance Management: Develop and maintain KPI scorecards and dashboards that centralize performance metrics, promote accountability, and enable data-driven decision-making.Change Leadership: Lead a center of excellence for the organization. Consult and advise enterprise initiative leaders and facilitate stakeholder alignment to minimize disruption, accelerate adoption of new processes, and embed continuous improvement.Program Management: Lead program management for enterprise operating calendar, and act as center of excellence and community lead for Program Management across the co-op.Lead enterprise PM team, established to support highest priority initiatives.Cross-Functional Collaboration: Lead cross-functional teams to align on process priorities and execution.Facilitate enterprise-wide workshops and process design sessions to strengthen alignment and clarity.Responsibilities and Qualifications 15+ years of experience in large-scale operations, business transformation, or enterprise process management roles. 10+ years leading people and cross-functional initiatives. Bachelor's degree in Business, Operations, Technology, or related field required; Master's degree preferred. Strong background working within or alongside retail, consumer goods, or multi-channel organizations, with a solid understanding of how enterprise operations connect-from product creation to customer experience. PMP, PgMP, or equivalent certification Proven experience designing and running enterprise or corporate operating models in complex, matrixed organizations. Strong strategic planning, governance, and prioritization expertise. Demonstrated ability to drive cross-functional alignment and influence at the executive level. Experience in change management, organizational design, and performance measurement. Experience leading enterprise-level operations or transformation initiatives that integrate multiple business units or functions. Proven success in designing governance models, decision frameworks, or enterprise planning cadences that improved clarity and execution. Background in strategy execution or enterprise portfolio management that connects vision to outcomes. Track record of identifying and implementing process improvements that delivered measurable efficiency and cost savings. Exceptional communication and facilitation skills-able to synthesize complex information into actionable clarity. Experience working within purpose-driven or values-led organizations preferred. Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. Creates a strong, mutually supportive work spirit and culture where people can do their best. Establishes trust and inspires others. Makes effective organization and people decisions in a manner consistent with REI's values and ethics. Delivers on commitments and holds others to same. Champions the organization and advocates solutions in the overall Company's best interest. Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Pay Range 220,000 - 275,000

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $16.65 - $18.87 per hour

Overview The Divisional Merchandise Manager- Men's Apparel contributes to REI's success by leading the merchandising team in achieving seasonal and annual membership, sales, gross margin, and inventory goals for $500M-$1B+ in company annual sales. In partnership with the DVP Merchandise Management, drives holistic multi-season product strategy and specialty shop business plans that achieve corporate priorities and objectives. Works closely with Director of Planning and Replenishment to lead the specialty shop's operations to deliver the business plans. Builds and maintains excellent relationships with our strategic vendors, in order to achieve mutual goals of customer acquisition, sales, profitability, and brand positioning. Develops, communicates, and executes the merchandising seasonal vision and influences the go-to-market plan by closely collaborating with cross divisional partners to ensure cohesive and compelling customer facing presentation of products and stories. Responsibilities and Qualifications Lead annual strategic business planning to achieve membership, financial, impact, and customer goals, including specialty shop and new category plans. Align cross divisional partners and vendor strategies to support enterprise merchandising, marketing, and customer objectives. Set and guide strategic assortment direction to ensure profitability, sales growth, and alignment with the overall merchandising vision. Analyze business performance and market trends, adjusting strategies to strengthen short term results and long range plans. Oversee seasonal hindsight reviews and trend identification to inform future product and activity strategies. Partner with Planning and Replenishment to define financial goals and ensure effective governance of merchandise planning, margin, and inventory performance. Drive process improvements that enhance merchandising efficiency, operations, and cross department strategy execution. Collaborate across Marketing, Digital, Visual Merchandising, Retail, and Co op Brands to ensure cohesive product planning and omni channel execution. As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities, aligning all partners towards a common goal and clear product vision. Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. Challenges and inspires employees to achieve business results. Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Qualifications 10+ years of merchandising management experience including general management, assortment planning, financial planning, inventory management, and product development, with 3+ years managing multi-million dollar merchandising plans for a company with sales above $500MM/year. 5+ years of people management experience. Demonstrated insight and expertise in planning and executing annual merchandising strategies and business plans across national and geographic markets Knowledge of retail, manufacturing, and distribution processes with experience in multi-channel retailing Knowledge of business principles from multiple disciplines and ability to apply these principles in driving change/outcomes in cross-functional projects and activities Proven negotiation experience and relationship building skills Progressively responsible experience in managing business operations for large multi-unit companies Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. Creates a strong, mutually supportive work spirit and culture where people can do their best. Makes effective organization and people decisions in a manner consistent with REI's values and ethics.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $140,300.00 - $238,600.00 per year

Overview This job contributes to REI's success by serving as Fulfillment Billing Clerk within the Distribution Center (DC). Of departmental operations include invoicing, gift wrapping, inserting marketing materials, hazardous materials (HAZMAT) processing, and overall packaging for the accurate and timely shipment of merchandise directly to sales consumers or retail location for pick-up. Ensures that shipments are accomplished in a way that supports the Company's business initiatives and objectives. Responsibilities include processing all exception orders as well as packaging for outbound Direct to Consumer orders. Models and acts in accordance with REI's guiding values and mission. Friday - Monday 4:00am- 2:30pm Responsibilities and Qualifications Bring your passion and expertise No warehouse experience necessary.Flexibility to work within different departments.Able to frequently lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work.Able to work standing or walking on concrete floors for 8-12 hour shifts.Work efficiently and safely by setting effective work goals, establishing priorities, and producing quality work. Bring your passionate, authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. REI will provide you with: Long term career growth and development.Bonus opportunities.Benefits include medical, dental, vision and 401(k).Team-oriented, safe, stable, and fun work environment.A robust employee discount program, including discounts on REI Co-op products, gear, as well as other banded merchandise and pro deals!Paid time off, sick time, and a twice-a-year opportunity to take a paid day off to spend outdoors or to volunteer!Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $20.70 - $23.46 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $19.00 - $21.51 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met.You'll boldly guide teams through change. With your help, Department Managers and Shop Service Managers develop staff to reach sales and service goals.You fulfill REI's vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Develop and achieve short and long-term retail plans. Manage and delegate planned priorities to Sales Managers and Shop Service Managers. Create a positive employee experience focused on engagement and retention. Use store reports to identify strategies for improving metrics. Overseestore's profitability and financial budgeting. Monitor inventory levels, facilities, and other assets. Engage in local organizations and community events. Inspire a customer-centric culture byrecognizing and rewarding team. Develop top performers and evaluate performance. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3-5 years of retail store management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $88,470.72 - $110,641.44 per year

Overview REI is seeking a Sr. Manager of Construction to lead the construction management organization providing for our network of retail stores focusing on new store tenant improvements and capital projects. This job contributes to REI's success by setting the construction management strategy for the department and managing the construction team including financial oversight of new store development projects. The Sr. Manager of Construction is responsible for the strategy and execution of new store and remodel programs ensuring projects are completed in a first-class manner by support staff, contractors, as well as Landlords and their vendors. Responsibilities include day-to-day oversight of construction issues across the portfolio, auditing contractor/vendor performance metrics, and ensuring new store and remodel projects are delivered on time and on budget. This role is a critical partner across the organization, thinking strategically and acting decisively while inspiring the team to drive optimal results and continuous business process improvements. Responsibilities and Qualifications This role requires thorough expert knowledge of Construction Management practices. The ideal candidate applies advanced principles, theories, concepts, and strategic thinking and is able to teach, train, and lead others. They use significant expertise and high judgement to deliver against strategic organizational wide goals often working cross divisionally. They are able to effectively influence and negotiate solutions when the path forward is unclear, and they are able to make trade-offs when evaluating opportunity vs. available resources. Oversees new store and remodel project delivery across the portfolio of stores. Develops and tracks annual construction-related capital and expense budgets for new store and capital reinvestment projects. Directs strategic planning activity for the Construction team leading employees to identify and prioritize goals. Delivers improvements in construction administration, including monitoring of construction quality and schedule, ensures directs deliver timely completion of projects on budget. Owns General Contractor strategic relationships including evaluation and hiring of new vendors. Develops tools and processes to drive improvement. Owns General Contractor performance in accordance with the contracted standards, SLAs, and established cost labor rates and drives strategies for continuous improvement including leading quarterly business reviews. Oversees budget creation, approval of bid packages, along with leading strategic cost saving initiatives to deliver cost effective store construction solutions in partnership with the Architecture team. Develops a framework for store cost analysis: determining the right KPIs,and driving improvements. Sets the standards for how to prepare and deliver monthly, quarterly, and annual reporting to Director, Finance, and DVPs. Challenges and inspires employees to achieve business results. Ensures employees adhere to legal and operational compliance requirements. Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Conducts and ensures the completion of performance reviews. Provides coaching, direction, and leadership support to employees to achieve department, Co-op, and customer results. Qualifications 10+ years retail construction project management experience, including experience with occupied store remodels. Or a combination of 10+ years of experience in mixed roles in the construction industry (for example 5+ years in a GC role, plus 5+ years in an owner-representative role) Must possess at least 5+ years of prior people leadership. Expert knowledge of retail buildings, store construction processes and equipment including HVAC, elevators, lighting systems, roofing systems and general building structures. Successful record managing a portfolio of retail construction projects, tenant improvements, and renovation capital projects including infrastructure projects Ability to manage geographically diverse teams delivering concurrent projects working remotely. Advanced skills in establishing and maintaining budgets, schedules, and deadlines, prioritizing, and managing resources to accomplish goals. Demonstrated analytical skills in cost analysis and forecasting. Experience in negotiating commercial contracts (master agreements / work-orders) Fosters a strong mutually supportive work environment where people can do their best work. Up to 30% of schedule requires domestic travel. Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts Demonstrated skills with relevant software for effective management and tracking of projects, such as Microsoft Office, Microsoft Project, Smartsheet, Workfront or similar Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $125,300.00 - $212,900.00 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $25.52 - $31.92 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Sr. Shipping and Receiving Specialist to scan and sort incoming and outgoing shipments. Your role keeps the business running smooth. You'll partner and communicate with teams inside and outside of REI. You're a master mover of merchandise who plans and improves logistics. You'll help keep the warehouse clean, organized, and team ready. You serve as a role model as you help direct the work of the back of house team. Safety policies and procedures are your jam! Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Receives vendor and internal shipments under REI policy and procedure. Prices, organizes, evaluates, or ships customer and product quality returns. Trains Shipping and Receiving Specialists. Processes inventory transfers, vendor, or quality returns in an accurate fashion. Creates the flow of merchandise to the selling floor or stock as required. Performs recurring cycle counts and audits of targeted inventory as requested. Follows loss prevention and safety procedures. Bring your passionate and authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Previous experience in a warehouse, retail, or shipping/receiving environment (preferred) 3-7 years prior shipping and receiving experience or equivalent (preferred) Ability to transfer up to 35 pounds for up to two hours. Operate power material handling equipment as necessary Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Produces quality work by setting effective goals and establishing priorities.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $25.27 - $30.31 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $18.35 - $20.19 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a DC System Support Technician I to help us create better outdoor experiences by completing Distribution Center technical equipment updates, repairs, and maintenance in a way that supports the Company's business initiatives and objectives. Troubleshoots, diagnoses, performs, and documents preventative maintenance, repairs, and modifications. Maintains and contributes to asset management, inventory of equipment parts, and 3rd party service agreements related to such equipment. This job also provides backup and support for other Facilities Maintenance functions. Models and acts by REI's guiding values and mission. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Perform preventative maintenance and repair of DC equipment, including but not limited to Handheld and Wearable RF devices, radios, scales, Push to Light Systems, printers, Workstations, and Cubiscan Machines Develops and maintains service records, including scheduled and actual maintenance; documents repair and RMA date, required repairs, parts, inventory sourcing, and cost in the applicable systems. Coordinates with DC Supervisors, Supply Chain Analysts, Vendors, and others (as needed) to schedule repair and maintenance services. Maintains appropriate inventory and supplies; assists in purchasing; orders, stocks, and documents inventory in the applicable systems. Serves as primary IT Support for the Distribution Center team.Backup to Facilities Coordinator regarding PLC and conveyor system support Acts as a resource, assists, and is a backup to the Facilities team during projects and other situations as needed. Maintain Server Room and Communications Room. Ensures all associated servers, support equipment, and storage are proactively maintained to optimize the Distribution Centers' performance. Builds relationships with the IT Infrastructure and Logistics Technology Services teams to maintain the best service within the DC. Maintains ongoing relationships and serves as a member on various committees to represent departmental and overall company interests; communicates company needs and expectations internally or externally; provides review, input, and recommendations as appropriate. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: Understanding Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.Ability to operate a personal computer using MS Office, such as Outlook, Word, Excel, Access, and PowerPoint. Experience managing parts inventory preferred.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $25.85 - $31.01 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. This job contributes to REI's success by working collaboratively with the administrative team to support the Lebanon, TN Distribution Center's goals and initiatives, as well as working closely with the directors and managers in supporting assigned sub-departments with accurate, timely and proactive administrative services. This position contributes to a fast-paced, smoothly run organization by utilizing effective communication, teamwork, organizational skills, accuracy, creativity, innovation, and productivity. This position will provide a level of focused support and knowledge to specific sub-departments as assigned. Responsibilities in this area require working independently, maintaining confidentiality, and using good judgment while providing operational, administrative, project, and office technology support with a minimum of direction. This position will perform other duties as assigned by the management team, and will work collaboratively to provide overflow and backup support for other Administrative team members and their related sub-departments as needed. Models and acts in accordance with REI's guiding values and mission. Provides administrative, project, and office technology support to divisional vice presidents, directors and managers within assigned sub-departments Manages calendaring functions for vice presidents, directors and managers Expert user in workplace productivity tools focusing on Microsoft Office products Plans and executes team travel, team events and meetings for sub-departments Prepares presentations and assists in building agendas and meeting materials Coordinates and supports activities such as office moves, IT support, budget reconciliation, new hire onboarding Ability to effectively interact and represent REI with internal and external company contacts Reconciles and tracks financial reports and spending Identifies savings opportunities and participates in budget management when appropriate Pursues process improvements to reduce resource time Troubleshoots PC/software issues and acts as liaison to the IT Department Provides overflow and backup support to other Administrative team members Executes special projects as assigned by management Responsibilities and Qualifications 5+ years administrative experience Expert experience with MS Office Suite and web browsing/research. Experience with project site design and maintenance (e.g. Sharepoint). Experience with HTML, Visio, and Access a plus. Is able to effectively troubleshoot office technology issues. Delivers effective communications; verbally, written, and over the phone. Exercises discretion and diplomacy at all times. Works independently within scope of responsibilities, anticipates problems, and uses sound judgment to act appropriately. Demonstrates attention to detail, a commitment to accuracy and thoroughness.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $25.85 - $31.01 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $15.50 - $17.55 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $27.44 - $34.32 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $20.00 - $22.64 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. The hours for this Full time position are Friday through Monday 4:00AM-2:30PM and 10% shift differential. Responsibilities and Qualifications How you will be successful: Safely handle product and Distribution Center equipment. Work well in a team-based environment. Flexible, with the ability to navigate different departments based on the business need. Easy to navigate directions and feedback to and from others. Attention to detail in all tasks and assignments. Work efficiently and safely by setting practical goals, establishing priorities, and producing to standard. Additional duties as assigned. Bring your passionate, authentic self: We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 1+ year(s) experience using various warehouse equipment (forklift, order picker). Experience with RF handheld equipment. Comfortable and able to work with heights of 30+ ft. Proven safety record in operating warehouse equipment. Lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout 8-10-hour shifts. Able to work standing or walking for 8-10-hour shifts. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $18.20 - $20.40 per hour

Overview This role focuses on driving materials development and commercialization by collaborating with cross-functional teams to ensure products meet functionality, performance, and aesthetic requirements. You will partner with design, development, and technical services teams to validate new compounds and technologies for end-use suitability, balancing performance, quality, delivery, and cost considerations. Responsibilities include supporting polymer testing, managing commercialization timelines, and maintaining accurate documentation within PDM systems. You will work closely with factory partners to align expectations, integrate sustainability goals into material development, and evaluate risks associated with new materials. Additional duties include onboarding new suppliers, overseeing bulk production to ensure alignment with approved standards, and supporting the commercialization of rubber, foam composites, and plastic parts. Responsibilities and Qualifications RSL Compliance: Monitor, interpret, and stay updated on regulations, standards, and guidelines related to restricted substances in chemical industries (e.g., REACH, RoHS, CPSIA, etc.). Develop and maintain a comprehensive understanding of the company's RSL requirements. Implement strategies to reduce Volatile Organic Compounds (VOC) Trial Management and Technical Expertise: Organize, oversee, and report on new project trials at vendor and factory partner locations. Provide technical guidance and expertise for the smooth execution and transfer of compounds. Polymer Testing Expertise: Experience operating and interpreting polymer characterization techniques (TGA, DSC, DMA, FTIR, etc.) for comprehensive polymer testing. Analyze data to optimize compound properties and production processes. Problem Solving: Hands-on approach to problem solving utilizing statistical data analysis and DOEs with a good understanding of latest advances in polymer processing. Plastic Processing: Basic knowledge of thermoplastic injection processing, including speeds, pressures, shot sizes, barrel temperatures, appropriate feeder selection, etc. and their relationship with material properties such as viscosity, bulk density of fiber, fiber weight percentage, resin melt temperatures, melt flow rates, and quality control measurements of output. Collaboration and Innovation: Collaborate closely with materials team at HQ, development, and technical teams to assess new product readiness or compound transfers. Implement new processes and technologies into production under the guidance of Director - Advance Materials Qualifications BS in Chemistry/Polymer or related field; may be substitute with relevant experience 2+ years' work experience in Plastic manufacturing, development, or design preferred Knowledge of appropriate polymer testing methods, interpretation and application of results. Proven ability to meet deadlines within a product development calendar Familiar with the management of factory sourced components parts Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication. Understanding of the big picture and an aptitude for cross function team collaboration. Innovative thinking and the ability to use sound judgment to resolve problems. Pay Range $74,400.00 - $109,100.00 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Shop Service Manager (SSM) to direct the shop team and drive the shop program. You guide teams from the front! You will deliver best-in-class shop customer experiences and achieve service goals. You build and guide the shop team, shop production management, shop facilities management, and shop workforce management. Act as liaison between member/customer, store team, REI headquarters, and manufacturers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Drive business channels by owning and leading the customer and employee experience. Handle training, coaching, recognition, and performance management. Recruit and hire a diverse, technical workforce. Train, certify, and build engaged teams to carry out shop service functions. Manage the throughput of shop work to meet customer demand and REI expectations. Drive workflow productivity while maintaining or improving quality to meet customer needs. Keep shop equipment maintained, organized and accessible for safe and reliable operation. Build awareness of REI's shop program through community engagement. Develop and deploy store level shop strategy with Store Manager and Regional Shop Specialist. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: 3+ years of successful retail management experience. Successful completion of required training/certifications in the role. 2-4 years of previous bike and/or ski shop experience or equivalent/transferable skills. Sets standards and holds team members accountable to service goals Enjoys communicating and building relationships, both inside and outside the organization. Uses business understanding, innovative thinking, and sound judgment to solve problems. Produces quality work by setting effective goals and establishing priorities. Open to feedback and other viewpoints in the spirit of supporting the business.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $29.36 - $36.73 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $27.44 - $34.32 per hour

Overview This role is based out of the Dallas-Fort Worth area. As an Area Asset Protection Manager at REI, you will play a crucial role in safeguarding the Co-op's assets and ensuring a secure environment for both employees and customers. This position involves collaborating with cross-divisional leaders and teams across a designated geographical area to mitigate loss and enhance safety measures. You will be responsible for leading investigations into various risk or loss situations within retail stores, working closely with law enforcement to ensure accurate and effective case management. Your role will also include building partnerships with local community resources to address issues such as homelessness, substance abuse, and mental health, thereby positively impacting the community and the retail environment. In addition to managing investigations, you will lead and develop the security team members at your assigned locations, ensuring they are well-equipped to handle emergency response incidents. You will advocate for continuous improvement in inventory accuracy to drive profitability and support the onboarding and ongoing development of store leaders on relevant Asset Protection and Risk Management (AP & RM) topics. Your work will involve collaborating with HQ Asset Protection and store managers to deepen the understanding of in-store AP & RM activities, as well as participating in training sessions to stay updated on industry trends and best practices. This position requires flexible availability, including evenings and weekends, to connect with outreach programs and conduct training for AP & RM teams and store leaders. You will be expected to model and act in accordance with REI's guiding values and mission, contributing to a culture of respect and inclusivity within the organization. Responsibilities and Qualifications Responsibilities Initiates and resolves complex investigations into a variety of risk or loss situations within the retail store or stores. Leads and develops the security team members at assigned location(s). Flexible availability to respond to emergency response incidents and threats. Works closely with law enforcement to ensure all case information is accurate, complete, and represented effectively. Builds partnerships with local city resources and community outreach programs to provide retail stores with necessary resources. Partners with other community retailers to understand security trends in the community. Seeks opportunities and advocates for continuous improvement related to inventory accuracy to drive profitability. Ensures the execution and performance of the AP & RM program for their assigned locations. Supports the onboarding and ongoing development of leaders in stores you support on relevant AP & RM topics. Drives the onboarding of Safety & Security Specialists and vendor guards. Collaborates with HQ Asset Protection and the store managers to establish and deepen the understanding and support of in-store AP & RM activities. Participates in periodic training and subject matter updates; stays up to date on security industry trends and best practices. Experience in building partnerships with local community outreach organizations and leveraging them as a resource. Experience in educating store teams on interacting with customers in the store, including individuals experiencing homelessness, substance abuse, or mental health challenges. Broad knowledge of REI's business operations, computer environment and applications. Requirements Minimum of 5 years asset protection / loss prevention experience, including systems and operations in a retail store or distribution center setting with a national brand. Knowledge of local laws on theft, shoplifting and apprehension. Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team. Demonstrated ability to effectively convey knowledge, information, and skills to others through in-person and virtual sessions. Experience with PC applications, preferably Microsoft Word, Excel, Outlook, and Access. Demonstrated ability to be self-directed and to deliver results independently and as a team member. Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization. Demonstrated capacity to exercise prudent judgment after assessing situational circumstances. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $64,600.00 - $103,500.00 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met. You'll boldly guide teams through change. With your help, Department Managers and Shop Service Managers develop staff to reach sales and service goals. You fulfill REI's vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Develop and achieve short and long-term retail plans. Manage and delegate planned priorities to Sales Managers and Shop Service Managers. Create a positive employee experience focused on engagement and retention. Use store reports to identify strategies for improving metrics. Oversee store's profitability and financial budgeting.Monitor inventory levels, facilities, and other assets. Engage in local organizations and community events. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3-5 years of retail store management experience (preferred)Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities.Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $95,153.76 - $118,915.68 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. The Operations Supervisor is a key member of the Store Management Team. Operations Supervisors hold responsibilities such as opening and closing the store, directly supervising employee tasks and projects and assists the Store Manager with a variety of operational and administrative tasks Responsibilities and Qualifications How you'll be successful: Able to work flexible hours (some evenings and weekends) Trains and supports operations and sales staff. Provides daily direction, supervision and coaching to sales staff Ensures store is ready for customers by communicating restocking needs and executing visual direction Identifies training opportunities at the individual, department and store level, and partners with Store Manager to build training strategy and execute plan Additional duties as assigned Qualifications: 1-3 years of successful retail experience (Preferred) Demonstrated leadership skills with the ability to motivate, direct and coach teammates Proven ability to understand a drive store profitability through employee engagement and customer experience Committed to providing excellent customer service Self-accountability and excellent problem solving skills Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $22.72 - $28.36 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $29.36 - $36.73 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $15.50 - $17.55 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $15.50 - $17.55 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $31.28 - $39.13 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $16.65 - $18.87 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $15.50 - $17.55 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $16.65 - $18.87 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $19.00 - $21.51 per hour

Overview This job contributes to REI's success by setting the strategic vision and supporting creation of the merch financial plan for product for the enterprise, aligning with merchandising leadership and finance. This person will play a key role in delivering the co op's footwear and apparel strategy in close partnership with the Vice President of Merchandising. Further, they will play an important leadership role in driving our Merchandise Planning Transformation (MPT) initiative with the goal of modernizing our approach to merchandise planning. Reporting to the Vice President of Planning & Inventory Management, this leader has direct supervision over Director's of Planning and a team of 25 for $2+ billion in annual revenue business. This leader works closely with the merchandising leadership team to set direction and priorities for the merchandising division that support REI's membership, customer and activity goals. This leader collaborates with stores, digital, supply chain, marketing, Co-op brands and FP&A to understand cross divisional business needs. Models and acts in accordance with REI's guiding values and mission. Responsibilities and Qualifications Leading the Way As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities. Translates company strategies into actionable divisional plans and executes successful delivery. Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects. Strengthens retail staff's access and connection to leadership through annual store visits and district conference calls; drives engagement and builds trust in REI's leaders. Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. Challenges and inspires employees to achieve business results. Ensures employees adhere to legal and operational compliance requirements. Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Conducts and ensures the completion of performance reviews. Provides coaching, direction and leadership support to employees to achieve department, company and customer results. Establishes and maintains visibility within the department. Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Your Planning & Navigating Requirements Develops and executes long-term strategic plans aligned with the company's overall goals Identifies growth opportunities, market trends, and competitive positioning Leads all merchandise planning activities, providing strategic guidance to Merchandise Planning Directors and teams (Merchandise Planning & Co-Op Brand Planning) during pre-season planning definition and in-season adjustments Collaborates closely with cross-functional leadership to ensure plans are realistic and integrated Communicates divisional goals and expectations to cross-functional department heads Leads monthly and seasonal plan reviews, identifying variances and recommending course corrections Reviews and approves major investment requests, ensuring alignment with divisional strategy and financial guardrails as part of the OTB Ensures the right trade-offs are made between short-term profitability and long-term growth Lead cross divisional initiatives and teams across the co-op inclusive of retail, digital, marketing, supply chain and customer insights as need Leverage expert knowledge to establish, implement and maintain best practices methodologies for merchandise planning (pre-season & in-season financial, assortment, item, location and space), forecasting & inventory management Provide leadership across all planning and inventory management functions concerning analysis, generation of actionable insight, promoting a data first mindset and test and learn approach Stays current on industry best practices in merchandising planning and inventory management processes Professional Qualifications and Experience 10-15 years of Merchandising Planning experience including management, assortment planning, financial planning, item planning, location planning, inventory management (forecasting, replenishment and allocation) and analysis. Expert Knowledge of retail, merchandising and end-to-end supply chain process in a multi-channel retail environment. Experience implementing planning systems including change management efforts Experience leading and developing strategic direction for merchandising planning and inventory management processes, change management and business readiness. Merchandising system working knowledge and experience: with SAP, Oracle, or other ERP system preferred. Bachelor's degree in business, finance, supply chain, analytics, or mathematics Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. Creates a strong, mutually supportive work spirit and culture where people can do their best. Establishes trust and inspires others. Makes effective organization and people decisions in a manner consistent with REI's values and ethics. Delivers on commitments and holds others to same. Champions the organization and advocates solutions in the overall Company's best interest. Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Consolidates information from various sources including feedback from others to reach sound decisions. Considers the ultimate impact of decisions and actions on internal and external customers. Fosters change in company direction. Effectively plans and executes changes.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range 220,000 - 275,000

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Sr. Store Sales Specialist to be the face of the Co-op. You'll serve on a team to help REI better engage with all its audiences. You'll interact with REI Members and Customers daily. You're a "bank of knowledge" on all products, equipment, assortments, and services. Your initiative and productivity will help guide Retail Sales Specialists. The Sr. Stores Sales Specialist role is excellent if you want to talk, live, and breathe the outdoors! REI employees pride themselves on living the REI values. Are you ready to discover better with us? Responsibilities and Qualifications How will you be successful: Engage in REI Sales and Service Training to drive sales. Prepare store: stock, coordinate stocking process, handle merchandise. Adjust visual presentations to inventory levels, new products, and promotions. Monitor inventory accuracy, price accuracy, and product stock levels. Train and mentor new staff Partners with Department Managers to achieve goals and daily expectations Bring your passion and authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Join us in seeking, creating, and building new ways to work. Your qualities: Retail sales and customer services experience (preferred) Open availability to work a flexible schedule. Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $19.90 - $23.87 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Schedule for this position would be as follows: Friday through Sunday 5am - 6pm This position's schedule also has a shift differential of 10%. Responsibilities and Qualifications Bring your passion and expertise Warehouse experience necessary.Flexibility to work within different departments. Must be willing and able to be equipment certified.Able to lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work.Able to work standing or walking on concrete floors for 8-12 hour shifts. Works efficiently and safely by setting effective work goals, establishing priorities, and producing quality work. REI will provide you with: Long term career growth and development.Bonus opportunities.Benefits include medical, dental, vision and 401(k).Team-oriented, safe, stable, and fun work environment.A robust employee discount program, including discounts on REI Co-op products, gear, as well as other banded merchandise and pro deals!Paid time off, sick time, and a twice-a-year opportunity to take a paid day off to spend outdoors or to volunteer!Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $18.20 - $20.40 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $17.80 - $20.19 per hour

Overview *We're hiring three Associate Product Managers to lead Graphics, Socks, and Baselayers* **This role is based in our Seattle Sodo office and follows a hybrid work model** This job contributes to REI's success by supporting the Product Strategy team in managing key elements of our business. The APM develops tools and manages preparation for milestone meetings, data integrity and analysis. This role owns competitive research, event support (training, brand showcase, product playground, marketing, etc) and sample management. In addition, APM will be responsible for managing a subcategory of business which entails leading through category seasonal strategy and in season management. This is a dynamic opportunity for someone who thrives in a collaborative environment and is passionate about product strategy, merchandising, and innovation. Responsibilities and Qualifications Own a product category from seasonal kickoff through buy-ready, including line plan development and execution. Owns data integrity within seasonal line plans along with alignment between Co-op Brands' product development system and Merchandising style plans for their team. Creates accurate documents for their team that drive the article create process in collaboration with Assistant Category Managers and the Data Team. Follows the article create process through to completion. Manages the ordering and tracking of seasonal product samples in support of cross divisional marketing of key stories. Lead competitive research, sample management, and support key team events Collaborate with cross-functional partners including Product Managers, Developers, Sourcing Analysts, and Merchandising teams. Qualifications You bring 3+ years of experience in merchandising, retail, marketing, or customer service. Product development experience preferred You hold a Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field. You're proficient at Microsoft Word, Excel and Powerpoint. You have a strategic mindset, strong analytical skills, and a collaborative spirit. You're a clear communicator, a proactive problem solver, and thrive in a fast-paced, cross-functional environment.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $64,600.00 - $90,000.00 per year

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Department Manager (SDM) to coach and motivate stores sales teams. You are a key member of the store management team. You'll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager! You're a motivator! Are you ready to discover better with us? Responsibilities and Qualifications How you'll be successful: Plans, identifies, communicates, and delegates responsibilities to team. Handle training, coaching, recognition, and performance management Direct the execution of our core standards and overall visual direction. Drive sales through all channels by maximizing selling behaviors. Make business adaptations to increase sales and service. Communicate key company strategies and changes to teams as needed. Recruits and develops diverse talent from within and outside the organization. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance, give coaching and appropriate level of feedback. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3+ years of successful retail management experience (preferred) Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $27.44 - $34.32 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Distribution Center Warehouse Specialist to help us safely navigate products through the warehouse floor using various warehouse equipment (forklift, order picker, reach truck, etc.) Friday - Monday 3:00pm-1:30am Responsibilities and Qualifications How you will be successful: Safely handle product and Distribution Center equipment. Work well in a team-based environment. Flexible, with the ability to navigate different departments based on the business need. Easy to navigate directions and feedback to and from others. Attention to detail in all tasks and assignments.Work efficiently and safely by setting practical goals, establishing priorities, and producing to standard. Additional duties as assigned. Bring your passionate, authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 1+ year(s) experience using various warehouse equipment (forklift, order picker). Experience with RF handheld equipment.Comfortable and able to work with heights of 30+ ft. Proven safety record in operating warehouse equipment. Lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout 8-12-hour shifts. Able to work standing or walking for 8-12-hour shifts.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $20.70 - $23.46 per hour

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $21.15 - $23.96 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store. Some of the activities you will perform in this role include: assisting in conducting Asset Protection training of store management and staff, providing a visible presence and deterrent to protect both assets and employee's in consultation with the Market Manager of Asset Protection department, and making recommendations or taking action to address shrink and physical security. Responsibilities and Qualifications How you'll be successful: Demonstrate ability to proactively partner with key stakeholders at all levels. Monitor, assess, and take action to address physical security and safety of retail store(s) and events. Is engaging and has a positive attitude to all members and teams. Make consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons. Observe, verbally deescalate and report incidents or suspicious activity to Asset Protection team and store management. Prepare narratives, logs, and case reports as required. When requested, represent REI in court. May support other market stores with Asset Protection services. Adhere to REI's policies and procedures and ensures that such policies and procedures are implemented throughout the store. Assist management in the event of any emergencies. Protect evidence or scene of incident in the event of emergencies and provides direction or information to others. Participate in periodic training and subject matter updates for store team May create and/or execute the security strategy for special REI events. Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. Your qualities: Minimum of 3 years of security experience, including CCTV usage, in a retail store setting with a national brand (or equivalent experience). Knowledge of local laws on theft, shoplifting and apprehension. Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team. Demonstrated ability to effectively convey knowledge, information and skills to others through in-person and virtual sessions. Experience with PC applications, preferably Microsoft Word, Excel, Outlook and Access. Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization. Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals. Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Consolidates information from various sources including feedback from others to reach sound decisions. Considers the ultimate impact of decisions and actions on internal and external customers. Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals. Clearly conveys and accurately receives information by a variety of methods and in various situations. Builds rapport with all kinds of people inside and outside the organization. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $22.02 - $33.03 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met. You'll boldly guide teams through change. With your help, Department Managers and Shop Service Managers develop staff to reach sales and service goals. You fulfill REI's vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Develop and achieve short and long-term retail plans. Manage and delegate planned priorities to Sales Managers and Shop Service Managers. Create a positive employee experience focused on engagement and retention. Use store reports to identify strategies for improving metrics. Oversee store's profitability and financial budgeting.Monitor inventory levels, facilities, and other assets. Engage in local organizations and community events. Inspire a customer-centric culture by recognizing and rewarding team. Develop top performers and evaluate performance. Builds teams through effective employee development, involvement, and communication. Bring your passionate, authentic self We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: 3-5 years of retail store management experience (preferred)Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities.Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $120,845.28 - $151,022.91 per year

Overview At REI Co-op, we believe great gear starts with listening. Our Product Research team connects the products we design and make with real people who love being outside. We call it Cooperative Design and it is central to everything we do. As a Product Researcher, you'll help us uncover insights that guide product decisions and keep the voice of the customer at the heart of everything we make. Here's what we focus on: Exploratory Research: We uncover insights about our member and customer needs (and wants!) for particular product attributes to guide product ideas from concept to production. Experience & Field Testing: We evaluate product performance by getting prototypes in the hands of carefully selected testers who put them through their paces in real-world outdoor settings. Data-Driven Recommendations: We turn research into clear, actionable guidance that helps our teams build gear that delivers great experiences. If you're curious, collaborative, and passionate about shaping products that help people get outside, and have demonstrated product research experience, you'll feel right at home with us. Responsibilities and Qualifications What you'll do: Build and execute research plans that inform product design and development. Recruit and manage panels of outdoor enthusiasts to participate in field testing and other studies. Lead and support research activities-from interviews and ethnographies to usability testing and in-field trips. Develop and maintain research tools and methodologies that make insights easy to share and act on. Synthesize findings into clear, actionable recommendations for product teams. What you bring: 3+ years of experience in product research, field testing, or design research. Ability to plan and execute research in real-world outdoor conditions. Strong communication skills for turning data into stories that inspire action. Comfort managing multiple projects and priorities in a fast-moving environment. A collaborative mindset and flexibility to adapt as product needs evolve. Wilderness First Responder certification may be required - we will support training if you don't already have it. This role is based in the Seattle region and must be onsite while managing prototypes and products and specific team and business needs. This role also includes occasional travel and hands-on testing in outdoor environments that can range from a few hours to multi-day overnight events. This is because we believe the best research happens with people doing what they do, where they do it. Flexibility is key. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $74,400.00 - $105,100.00 per year

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods and services. Support store pick-up, including receiving and processing products. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: Store retail experience (preferred). Enjoys communicating and building relationships, both inside and outside the organization. Open to feedback and other viewpoints in the spirit of supporting the business. Uses business understanding, innovative thinking, and sound judgment to solve problems. Makes solid recommendations by combining information from various sources. Produces quality work by setting effective goals and establishing priorities. Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. Engages and influences others to accomplish worthwhile organizational goals.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $17.80 - $20.19 per hour

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department. Are you ready to discover better with us? Responsibilities and Qualifications How you will be successful: Assess customer needs and aid in transactions. Engage in REI's Sales and Service Training and promote REI goods and services. Maintain equipment, and ensure a clean, secure, and safe work environment. Produce quality work that meets and exceeds industry standards. Report quality and safety issues to theshop managers. Follow REI loss prevention and safety procedures. Ability to work a flexible schedule based on business needs. Additional duties as assigned. Bring your passionate, authentic self. You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers. Join us in seeking, creating, and building new ways to work. Your qualities: Enjoys communicating and building relationships, both inside and outside the organization. Bike and snow sports equipment assembly experience (preferred). Demonstrates technical skills and proficiency. Completes required training/certifications. Sets practical goals and establishes priorities to achieve business goals. Organizes and uses resources to meet deadlines and communicates about plans and progress. Ability to transfer 40 pounds.Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $18.30 - $20.76 per hour