Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career.

Handles merchandise vendor inquiries and disputes related to payments and deductions in a timely and accurate manner. Provides courteous and timely service to vendors in order to maintain Buyers' bargaining position. Works closely with Distribution Services, Merchandising, and Logistics to research receiving and payment issues related to vendor disputes. Takes proper action and/or makes recommendations for dispute resolution

• Assists merchandise vendors with payment inquiries and issues.
• Ensures timely verbal and written communication with vendors.
• Researches payment issues and takes proper action to resolve these issues.
• Tracks vendors' call history accurately in the Call Tracking System.
• Researches vendor disputes and recommends resolution to Management and Merchants.
• Follows up on all inquiries and correspondence until the vendor issues are resolved.
• Responsible for obtaining necessary approvals from Merchandising and Finance Management for payback transactions.
• Works closely with other areas of Accounts Payable, Distribution Centers, Transportation, and Merchandising to resolve disputes.
• Prepares and reviews vendor account analysis with Merchants to resolve vendor issues.
• Responsible for handling any "special deals" and anticipation as well as obtaining proper approvals based on the Corporate Approval Authority Schedule.

Who We Are Looking For: You.

• 1 year minimum customer service experience
• Strong written and verbal communication skills
• Strong problem solving and analytical skills
• Good organizational skills
• Good follow through skills
• Strong PC skills

We care about our culture, but we also prioritize your needs!

• Competitive Pay
• Hybrid Work Environment
• Weekly paychecks
• Paid time away
• Programs to support environment and corporate responsibility
• TAAP - TJX Associate Assistance Programs
• Associate Discount
• Career Development Opportunity
• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required by law.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 300 Value Way Marlborough MA 01752