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Analyst, Business System

Country : USA USA

State : Ohio

County : Franklin County

Town : Columbus

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

The Business System Analyst will serve as a functional and technical resource for the Shiseido warehouse applications. The person in this role will gather requirements, design solutions, create documentation, and assist with developing and maintaining all applications within the Shiseido warehouse. They will aid warehouse operations and IT support team when advanced function and technical knowledge is required.
Primary Duties & Responsibilities:
- Act as internal SME regarding the functional and technical capabilities of Shiseido's WMS (JDA'S Red Prairie) platforms and all connected systems
- Develop new, and modify existing code as needed within the Red Prairie WMS
- Work in the development and delivery of projects, enhancements and troubleshooting potential defects
- Provide unit testing and/or quality assurance peer code review for new development
- Provide critical analysis of business data across full supply chain
- Assist with real-time operations support and helpdesk ticket resolution when needed
- Identify trends in reported issues, provide root cause analysis, and solution options
- Support overall health of the warehouse applications; perform scheduled maintenance related to warehouse application platforms
- Identify opportunities to schedule / automate manual processes and improve proactive monitoring particularly in the area of helpdesk ticket prevention
- Work with vendors and IT partners to tune the performance of warehouse applications
- Ensure change management policies are being adhered to and newly developed logic has corresponding documentation
- Perform QA functional testing of newly developed or configured logic
- Facilitate knowledge transfer of newly developed logic with operations stakeholders and support staff
- Partner with Supply Chain Stakeholders to provide solutions using base functionality vs customizations wherever possible
Working Relationships/Key Stakeholders:
- Member of technical resources and project team
- Peer to Support team Analysts
- Operations leadership in the warehouse and customer service
- Corporate / Business Partners

Profile

- BS in Information Technology or equivalent combination of intellectual instruction and work experience
- Strong understanding of warehouse management systems and integration with material handling
- Fluency in SQL programming language development
- Working knowledge of Red Prairie/JDA and JDA Report Writer (Preferred)
- Experience developing and supporting .xml-based integration between WMS and SAP ERP applications (Preferred, Not Required)
- Basic understanding of warehouse automation including Warehouse Control Systems (WCS), Voice Directed, Pick-to-Light Systems and RF Technology.
- A minimum of 2 years of experience in information technology and 3-5 years in Logistics and Distributions operations.
- Knowledge of Dematic applications along with Goods to Person module (WM6) (Preferred, Not Required)
- Application of logic, reasoning and problem solving
- Strong ability to work with time/date deadlines
- Ability to motivate and lead people
- Strong verbal and written communication skills
Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
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