Fairfax VA, US
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Asset Protection - Agent - Fair Lakes Promenade Rack

Country : USA USA

Region : Virginia

Town : Fairfax

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation - NORDSTROM

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

Job description

A day in the life...

  • Maintain the general safety and security of customers, employees, and the store
  • Respond to and report all store security and emergency situations
  • Monitor and conduct surveillance of customer behavior for indicators of theft
  • Conduct external and internal investigations utilizing available information to track, mitigate and resolve theft
  • Monitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theft
  • Conduct investigations of fraudulent gift card and credit card activity
  • Reduce and control loss of inventory through audits, training, and store awareness
  • Recover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautions
  • Prepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities,
  • Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locations
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned


You own this if you have...

  • The ability to make, and be accountable for, decisions in a fast-paced environment
  • Have solid verbal and written skills
  • Good interpersonal skills
  • A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
  • Accountability, initiative, and a high level of ownership
  • The ability to work a flexible schedule based on business needs
  • Meet any local licensing requirements
  • Experience in investigative, asset protection and security procedures (preferred)

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