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Thousand Oaks CA, US
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Asset Protection - Security Ambassador - Thousand Oaks

Country : USA USA

State : California

County : Ventura County

Town : Thousand Oaks

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

Job description

This job is a great fit for someone who is customer obsessed and loves to solve problems.
A day in the life...
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Inspire trust, teamwork and positive team relationships
- Defuse customer situations and provide resolution in a timely and effective manner
- Ensure the security and privacy of customer information through education, compliance and resolution of issues
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- The hours and schedule for this position will vary by week depending on business needs

Profile

- The ability to effectively build relationships with your customers, peers and leadership
- Proficiency in multiple operating systems such as MS Windows, iOS and Android
- Clear, effective communication with strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Accountability, initiative and a high level of ownership
- The ability to work a flexible schedule based on department needs
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