Asset Protection Service Representative - Flatiron
Category : Logistics
Contract type : Permanent
Availability : Full time
Company presentation
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
Job description
About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
- Support strategies, standards, and processes to implement an Asset Protection strategy to mitigate risk and loss within our Gap Inc stores
- Assist with the implementation and continued execution of the shortage reduction program
- Work with store personnel to identify inventory shortage opportunities and recommend solutions
- Determine the assignment of appropriate Asset Protection resources (i.e.: agents, technology, etc.) to address shortage reduction opportunities
- Courteous and responsive to internal/external requests
- Exchange and verifies job related information to provide support
Profile
Who You Are
- Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate
- Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
- Ability to actively learn and immediately apply learnings into decisions and behaviors
- Ability to manage and prioritize their time; able to multi task
- Use basic information-gathering skills to solve problems