×
Address
Brockton, Massachusetts, US
Share
Text size
aA+ aA-
Print
Click here to print

Assistant Manager, Customer Operations - Westgate

Country : USA USA

State : Massachusetts

County : Plymouth County

Town : Brockton

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

Job description

About the Role

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

What You'll Do

  • Recruit, hire and develop people to drive a culture of high performance and engagement
  • Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
  • Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
  • Promote community involvement
  • Adapt team priorities to respond to customer and business partner needs
  • Provide front line supervision to an operational, service or administrative team

Profile

Who You Are
  • Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results

  • Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands

  • Strength in driving metrics to deliver results that will meet or exceed business goals

  • Able to travel as required

  • Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives

  • Good understanding of concepts and procedures within own subject area

Share
Print
Click here to print

Fashion Jobs

Manager, Sales Operations

CENTRIC BRANDS
| Permanent | New york

Manager, Sales Operations

CENTRIC BRANDS
| Permanent | New york