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San Luis Obispo, California, US
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Assistant Manager, Operations (Permanent) | San Luis Obispo

Country : USA USA

State : California

County : San Luis Obispo County

Town : San Luis Obispo

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation


Who We Are


lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job description

Job Summary

The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant Managers, Operations manage business enablers (including financial, profit and loss [P&L], budget, expenses, and cash) and ensure inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store's weekly schedule and accomplishing people-related administrative activities (including completing payroll and other documentation). Assistant Managers, Operations also execute company-driven operations-focused projects and initiatives at the store level.

Job Summary

The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant Managers, Operations manage business enablers (including financial, profit and loss [P&L], budget, expenses, and cash) and ensure inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store's weekly schedule and accomplishing people-related administrative activities (including completing payroll and other documentation). Assistant Managers, Operations also execute company-driven operations-focused projects and initiatives at the store level.

Core Responsibilities of the Job

Budget Responsibility

  • Accountable for delegated aspects of controllable budget and labor hours
People Management

  • Leadership role indirectly responsible for subset of store employees as delegated by Store Manager
Schedule/Availability

  • Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Work Context (e.g., environment, interactions, physical)

  • Work occurs in an environment with bright lights and loud music
  • Work is accomplished as part of a team and also independently
  • Work may involve managing conflict or mediating problems between others or deescalating guest issues
  • Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
  • Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
  • Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
  • Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)

Profile

What We Look For


  • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences

  • Integrity: Behaves in an honest, fair, and ethical manner

  • Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

  • Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work

  • Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives

  • Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions

  • Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values

  • Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

  • Interactive Communication: Conveys information effectively and understands information shared while interacting with others




Job Requirements


Eligibility


  • Must be legally authorized to work in the country in which the store is located

  • Must have the ability to travel to assigned store with reliable transportation methods




Experience


  • 1 year experience managing business operations and administration, including experience with scheduling and management of designated labor hours and managing projects or processes




Job Assets (i.e., nice to have; not required)


  • Education: High school diploma, GED, or equivalent

  • Education: Bachelor's degree or equivalent

  • Experience: 1 year retail or sales specific management experience

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