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Associate Manager, j.Crew Factory, Fashion Outlets of Chicago

Country : USA

State : Illinois

County : Cook County

Town : Rosemont

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Whether you are taking the first step toward beginning your career or are a professional looking for an exciting new opportunity, we offer a wide array of challenging and creative paths. Whether in our stores, our home offices or in our distribution or call centers, we believe a work environment like ours that promotes unity through diversity creates stronger teams and fosters an inclusive experience for all our associates and customers.

Job description

Love our brand, customers, and teams and take every opportunity to shout it from the mountaintops.
Have a track record of setting and achieving goals.
Enjoy working hard and always see things through from start to finish.
Be energized by change; shift gears quickly and rally the team behind new strategies and projects.
Anticipate, address, and escalate emerging issues.
Value diverse points of view.
Use setbacks as a catalyst to push harder or change direction.
Build productive and constructive relationships with everyone on the team.
Foster collaboration and productivity.
Generate ideas to evolve the business.
We'll want you to...
Start each shift with a high energy "we will win" vibe that ignites the team.
Ensure everyone on the team connects with customers authentically and can speak to product value.
Expect everyone on the team to achieve their goals and key KPIs, and provide coaching if performance slips.
Keep Loyalty and JCC top of mind and ensure goals are met.
Ensure back of house communication is current.
Ensure the team has the proper training and shadowing needed to do their job.
Step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders.
Prioritize "need to do" over "nice to do" and drive initiatives to completion thoroughly and swiftly.
Step into the Store Director role as needed.
Act in a manner that aligns with our values.

Profile

Have a high school diploma or equivalent combo of education and experience.
Have 4 or more years of management experience with similar scope.
Communicate effectively and confidently.
Process information and operate store systems accurately.
Assist in shipment processing, replenishing, and keeping the store looking great.
Are available when we are busy, including: nights, weekends and holidays.
Are adept with technology and apps.
Must bend, reach, and stretch for product as well as lift, carry and move at least 40 pounds |18 kilos.
Must regularly move around all store areas and be accessible to customers.
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