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Beaverton, Oregon, US
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Athlete Services Operations Manager, Footwear

Country : USA USA

State : Oregon

County : Washington

Town : Beaverton

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

The Athlete Promo Footwear Team is the engine that enables our elite athletes to amplify our world class products on the field of play! They work with product teams, athletes, and cross functional partners to ensure our athletes have the right product, at the right time on some of the largest stages of competitive sport. They utilize communication skills, footwear knowledge, problem solving abilities, and passion for sport to provide outstanding product and unparalleled support to our athlete family in a way that is singularly unique to Nike.
WHO ARE WE LOOKING FOR
We are looking for an Operations Manager to join our growing Athlete Promo Footwear team. This person is passionate about sport and up for the challenge of pioneering new ways of working to best serve our elite athletes, schools, teams, and leagues. Our ideal candidate is an innovative thinker who is organized, operationally minded, able to balance multiple priorities, able to work in an ambiguous environment and comfortable sitting at a leadership table.
WHAT WILL YOU WORK ON?
As the Athlete Promo Footwear Operations Manager, you will help the larger Athlete Promo Footwear team to strategically plan and deliver performance solutions, product familiarization, and customized footwear across multiple dimensions through tools, templates and guidance. You will establish and drive operational excellence through understanding, management, and resolution of Product Creation timelines, brand launch calendars, and individual sport cadences. You will work with Leadership to create infrastructure and cadence in each division of the Athlete Promo Footwear Team. You will also work with the team to establish tools of communication and collaboration to further enhance cross dimensional partnership and information sharing.
STRATEGIC PLANNING
- Support Leadership in developing strategy, aligning x-functionally and implementing within Athlete Promo team
- Lead critical strategic initiatives and major operational shifts in the division
DRIVE OPERATIONAL AND PRODUCT EXCELLENCE
- Leverage existing tools and templates where appropriate and work to build or adapt new tools as needed for tracking, reporting, and communication
- Lead integration of new initiatives
- Facilitate cross-functional, end-to-end alignment for key processes and product checkpoints
- Use understanding of cross dimensional product creation calendars, brand calendars, sport cadences, to drive operational efficiencies within the broader team
COMMUNICATION AND INFORMATION FLOW
- Help the team by providing tools that enable the seamless flow of information throughout the Athlete Promo team and cross dimensional/cross functional partners
- Provide clarity around expectations and the tools vital to achieve business results.
WHO WILL YOU WORK WITH
You'll be working directly with the Athlete Promo Footwear leadership team, multiple functions within the team itself, cross dimensional Operations and Product Creation partners, and cross functional strategic partners.

Profile

WHAT YOU BRING TO NIKE
- 5+ years work experience in Operations, Strategy, Consulting, Footwear Product Creation, or relevant industry.
- Process and operational experience, including familiarity with the end-to-end product creation process
- Willingness and ability to leverage and adapt existing tools as well as innovate new tools to facilitate process excellence and deliver results
- Familiarity with reporting and tracking tools a plus
- Collaborative & strong communication skillset, including strong story-telling skills including PowerPoint and/or keynote presentations
- Ability to lead virtual teams, manage complex projects and balance multiple workstreams
- Self-directed and comfortable working in ambiguous environments
- Passionate about problem solving
- Change agent/change management skillset
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