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Business Success Manager – Multi-Node Inventory Planning

Country : USA USA

State : Oregon

County : Washington

Town : Beaverton

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

WHO WE ARE LOOKING FOR
As Business Success Manager, Multi-Node Inventory Planning, you will partner with DSM, Technology, and Analytics Product Management to craft and develop product implementation, adoption, and sustainable measurement plans to achieve strategic objectives within our Multi-Node Inventory Planning products. Our vision is to create game-changing technical products that will drive how we plan within all Nike nodes, and will allow Nike to have a more responsive supply chain through more flexible and simplified inventory deployment and movement across Nike nodes.
Demonstrating experience in digital product implementation, lean business processes, and end-user management, you will drive the successful implementation, scale and adoption of Multi-Node Inventory Planning solutions for planners to inform and drive optimal Inventory Planning decisions.
As a key member of the Product Management team, you are a phenomenal collaborator and adept at engaging cross-functional teams to solve complex situations with successful outcomes. You capture customer insights to inform innovative product solution and process design, prioritizing reducing friction for our biggest customer problems.
WHAT YOU WILL WORK ON
- Product Roll-out & Adoption: Define roll-out and adoption plans, tracking and measurement for all DSM solutions. Proactively identify adoption challenges and develop remediation plans to improve adoption of new solutions and processes.
- Business Process Mapping & Improvement: Improve Multi-Node Inventory Planning processes, through creative design, development, and implementation of best in class processes. Be responsible for building and maintaining business process documentation.
- Business Metric Measurement: Craft metrics that support solution objectives, monitor and track performance and value.
- End-User Engagement and Adoption: Work with Product Managers and Business SMEs to implement, test, and drive adoption. Champion change agent networks among users.
- Product Development: Provide customer insights and assist in identifying business requirements validation, gaps, constraints.
WHO YOU WILL WORK WITH
You will work both within the Nike DSM function, and across the broader organization, working closely with Supply & Inventory Planning, Commercial Analytics, Technology, and both Global and Geography teams to deliver solutions that solve critical business problems as Nike accelerates its Consumer Direct strategies

Profile

WHAT YOU BRING
- Minimum of 5 years of demonstrated ability in customer success, management consulting, or retail (preferably in sourcing, manufacturing and/or planning). Knowledge of Supply & Inventory Planning is preferred.
- Strong data analytic skills and experience working with data scientists, analytics, and/or machine learning.
- Ability to understand and communicate complex technical and/or analytical business solutions; train users on how to use the solution and convey the resulting improvements on business efficiencies, profitability and accuracy
- Outstanding written/oral, organizational skills, and attention to detail, with clear, concise and persuasive communication style that can be tailored to all levels of the organization and compels partners to action
- Strong collaboration skills with multi-functional teams
- Strong project management skills and ability to present work to business partners
- Knowledge of demand planning, supply planning, inventory, purchasing, sourcing and global operations processes are a plus
- BA/BS degree and/or a combination of relevant education, experience and training
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