Client Experience Manager – Leading Leathergoods Retailer
Fourth Floor (FourthFloor.com) leads the fashion industry when it comes to recruiting, and sets the pace for others to follow. We partner with the biggest names in luxury, contemporary, active sports, children, accessories, beauty, and home. From freelance to direct hire, we pair our clients with trendsetting talent so they can stay ahead of the curve. We pride ourselves in building brands, and taking careers to the next level.
Leading Accessories Brand is looking for an engaging and intuitive Client Experience Manager to join their team! This is an exciting full-time opportunity perfect for an individual who is passionate about providing top-notch customer service to all clients of the brand.
What we’re looking for:
- 5+ years of experience in customer relations within an ecommerce and/or fashion capacity
- Exceptional customer service and management skills
- Ability to effectively delegate and problem-solve
- Strong phone presence
- Demonstrated technical proficiency
- Hardworking, organized, and articulate demeanor
Please submit your resume for consideration!