Beaverton, Oregon, US
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Consumer Creation Operations Manager, Global Sports Apparel

Country : USA USA

State : Oregon

County : Washington

Town : Beaverton

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

At Nike, we are determined to deliver continuous improvement in how we serve and inspire Athletes*. As the Consumer Creation Operations Manager for Global Sports Apparel, you will drive accountability and consistency of process, tools, results and communication across an entire function, with a focus on simplification. You will have a close connection to process & partners across multiple business units, product engines and functions. You ask good questions and are continually learning as well as finding opportunities to share your knowledge. You enjoy collecting and understanding requirements from partners to craft and support the most efficient way to work, inclusive of scaling best practices. You hold peers and partners accountable for their deliverables with impeccable influencing skills and you can monitor and reprioritize several competing projects for yourself and a team. You thrive in ambiguous, highly collaborative environments, and bring creative and analytical thinking to the solutions you build.
We need a forward-thinking individual, energized by complex and highly cross-functional projects. Our best Operations Managers are strategic thinkers and excellent communicators with an aptitude for inspiring change! They understand how our consumer shops, behaves and engages with our brand, helping to build new processes and ways of working that allow our teams to deliver consumer-led line, and assortments.
These are unique operations roles centered around driving future ways of working for our Consumer Creation community. Leading with a digital mindset, you will engage the Global Consumer Creation community on critical initiatives and projects on behalf of the function to bring our growth strategies to life and you will be the hub to connect with cross functional operational partners to drive process innovation.
On any given day you might be conducting workshops or meetings, either virtual or in-person, to capture insights and assist in the designing of future processes and capabilities to bring speed, efficiency and simplicity to life. You will create strategies to bring all partners into alignment and adoption of these new processes and capabilities.
You must work across a diverse group of functions including Product Management, Design, Development and Marketplace to deliver impact at scale. You will focus on our internal customers to find opportunities for improvement while also engaging with cross-functional partners to ensure smooth integration with enterprise-wide dependencies. You will be a strong collaborator with CCO and department leaders as you influence and drive the standardization of best practices, create awareness to an imbalance in workload or tools, and oversee timely completion of department deliverables. Your daily connections will span across the entire product creation matrix at all levels.


- Bachelor's degree plus 5 years of professional work experience in merchandising, management consulting, corporate strategy, operations, or a related field (3+ years of work experience with an MBA).
- Proven ability to partner on cross-functional teams supporting large scale change across an organization.
- Passionate about processes potential for improving planning, execution and work/life balance
- Excellent problem structuring and strategic problem-solving skills.
- Compelling, high-impact storyteller with the ability to influence at multiple levels throughout the organization.
- Self-directed and comfortable working in ambiguous environments.
- Knowledge of product creation, design thinking and merchandising strongly preferred
- Strong experience with digital tools and demonstrated digital approach
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