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Director, Creative Operations, Creative Content Hub North America

Country : USA USA

State : New York

Town : New York

Category : Design

Contract type : Permanent

Availability : Full time

Job description

Member of newly formed North America Creative Content Hub. Position will be responsible for tracking all assets developed by the Creative team, including photography, social media, ecommerce, and special event support from inception to completion, providing communication to all departments involved regarding quality, timelines and budgets.
-Track development of all Creative Content Hub assets, including: photography, videos, image crops, copy, banners, emails, social media, event, ecommerce site, and special assets from inception through production and delivery.
-Thoroughly review and gather all pertinent information for asset requests to develop strategy and schedules for creative execution.
-Coordinate and oversee each phase of the internal and external approval process, including: copy, translations, layouts, proofing, formats and final art.
-Monitor progress of projects through the creative and production process by constant, clear communication and coordination with the creative team.
-Work hand-in-hand with the creative team to develop assets and anticipate the launch and maintenance requirements of the program as outlined in content calendars.
-Manage the production of photography assets: working with the brand contacts to gather correct product, working with Creative Design to provide photography briefs, and tracking all images for appropriate delivery of crops/formats.
-Develop strategies for situations where processes do not exist; identify out-of-date processes and work with the above departments to develop new ones.
-Inform all parties on timeline or budget issues and provide plans to address.
-Continuously maintain/update asset status reports.
-Keep an accurate archive of all assets produced and delivered.


-Position requires 7 years of experience in creative operations management either from within an agency or brand environment
-Deep understanding of best practice creative process within a creative agency or brand-Emphasis in digital ideation/content creation and emerging platforms.
-Must have excellent written and verbal communication skills and ideally experience conducting internal change management/process improvement sessions
-Experience implementing process changes and setting strategic goals
-Proficient with handling multiple stakeholders and functions across a large organization
-Excellent organization and communication skills
-Self-motivated ownership of projects and follow through.
-Excellent knowledge of digital formats, both static and animated, for ecommerce, ads, live stream, etc.
-Bachelors' Degree Preferred
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
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