New York, NY, US
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Director, Product Management

Country : USA USA

State : New York

Town : New York

Category : Marketing

Contract type : Permanent

Availability : Full time

Company presentation

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy's, Inc. The face of retail is changing, and change requires innovation.
Macy's Digital business is in the top 10 largest in the U.S. (#1 largest in NYC) and has driven 10 consecutive years of double-digit growth. We're building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they love.
Do you want to collaborate with a smart and talented team in a fun work environment? This is a unique opportunity to join an established company that is investing in development and growing digital business at scale. Gain first-hand experience defining the future of online and physical commerce. With a constant influx of exciting and challenging problems to solve - you'll never have a boring day at the office. We also offer many roles with the freedom to build and lead a team. Join Macy's Digital to grow your career and help shape the future of an iconic brand.

Job description

As a Director of Product Management, you will lead a team of customer-centric Product Managers to develop and champion a world class product vision and long-term strategy for our Transactional Funnel (Bag, Checkout, and Payments) supporting the Macy's and Bloomingdale's shopping experiences on sites and mobile apps. Through your and your team's efforts, Macy's will make transacting with Macy's and Bloomingdale's more intuitive, flexible, and fast, driving up customer conversion and satisfaction. In addition to guiding and coaching team members, you will play a hands-on role as we extend bag and checkout services to 3rd party platforms. You will play a key role connecting business strategies to product use cases and the roadmap for short- and long-term development. And you will collaborate closely with partners in strategy, customer management, delivery & fulfillment, personalization, loyalty, technology, data science, and other cross-functional product management teams.


- Bachelor's Degree from a 4-year college or university
- 7+ years of direct experience
- Ability to effectively share technical information, communicate technical issues and solutions to all levels of business
- Able to coordinate multiple projects - can identify primary and secondary objectives, prioritize time, and communicate timeline to team members
- Ability and desire to take project ownership
- Ability to think creatively, strategically, and technically
- Experience with Adobe Analytics, Adobe Target, FullStory, JIRA/Confluence, Figma are all a plus
- Ability to work a flexible schedule based on department and Company needs
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