Director, Trade & Logistics - Americas
The Director, Trade & Logistics – Americas is the regional business partner for Americas in the Tiffany Global Trade & Logistics (GTL) organization. This role requires the deft combination of both customs and logistics knowledge to meet the wider Tiffany business goal of becoming the next generation luxury jeweler. The Director is responsible for balancing the compliance, cost and speed of shipments moving in and out of the following locations in Americas (currently US, Canada, Mexico, Brazil and Chile):
- 100+ retail stores
- 4 Manufacturing locations
- Multiple corporate offices
- A B2C Distribution Center that supports a thriving E-Commerce business (>1 million orders)
- A global B2B Logistics Center located in New Jersey, USA
- Two Tiffany Service Centers
- Multiple trade partners
The Director represents GTL and partners with the business for projects taking place in the Americas region. The Director will drive the customs and logistics aspects in such projects, so that decisions reflect local realities, and final workflows are sensible for end-users. He/She is able to unblock issues, and critically, will use the experience to improve the previous process that led to such blockages. The Director is supported by GTL direct reports, dotted line reports as well as the GTL Centre of Excellence team. To reflect the large number of global projects initiated by US-based teams (the Corporate headquarters is located New York, NY ), the GTL Centre of Excellence team will prioritize the needs of the Americas region.Strategic Supply Chain Efficiency– Provide leadership to strategic projects and improve the supply chain to support the speed of the Americas business. Day-to-Day Supply Chain Efficiency – Actively manage shipments, dissect the US$50m freight-related spend, and enable data-based decision-making in the organization. Customs Compliance – Defend the reputation of Tiffany by working with the GTL Center of Excellence team to enhance customs compliance with the least possible operational burden. Current highlights of this accountability include:
- 12+ years of logistics and customs experience in multi-country environment. Experience in an in-house role is mandatory.
- Bachelor’s degree, preferably with a numerical emphasis.
- Experience in leading large projects with tight timelines.
- Deep understanding of Lean, project management and change management concepts.
- Excellent IT skills, demonstrating a strong desire to “self-service” and learn new systems, rather than relying on others to extract data.
- Able to deal with uncertainty and make decisions based on best available information.
- Strong interpersonal skills, with a genuine interest in working across cultures and pre-empting “lost-in-translation” situations.
- Able to find ways to effectively work with a virtual team of direct and dotted line reports.#LI-KG1