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Distribution Operations Manager (Sun-Wed Night Shift, 600pm - 430am)

Country : USA

State : Pennsylvania

County : Luzerne County

Town : Wilkes-Barre

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

Key Responsibilities:
- Manage all DCmoperations and be accountable for achieving all productivity and quality targets
- Hire, train, and manage DC management team and associates
- Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging
- Maintain full working knowledge of the WCS and WMS platforms and provide guidance and support to the operations and IT staff as needed
- Manage the collection, reporting and feedback regarding operations functions using SAP, Excel, queries and WMS reporting
- Report on operations metrics to evaluate DC performance in productivity, quality, safety, and other KPIs
- Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety
Key Relationships:
- Interface with Operations senior leader, HR, Transportation, Finance, FTZ/Customs and Distribution Supervisors, Managers, and Associates


- Experience operating in high-volume ecommerce operations with direct ownership of end user consumer experience
- Effective leader that can lead a team of supervisors that may have limited people management experience
- Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC leadership team
- Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset
- Ability to accept and meet critical deadlines with good planning and organization skills
- Strong analytical and data manipulation skills. Proficient use of Microsoft office applications (Prefer Intermediate Excel skills)
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