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Bloomington MN, US
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District Manager - Asset Protection - Minnesota, Wisconsin

Country : USA USA

State : Minnesota

County : Hennepin County

Town : Bloomington

Category : Retail management

Contract type : Permanent

Availability : Full time

Company presentation

Job Description
As a key member of Nordstrom District leadership team, you will lead an Asset Protection team that are owners at heart, responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The District Manager Asset Protection is the Asset Protection (AP) subject matter expert at the District level, motivating teams to be customer obsessed, increase sales, improve inventory accuracy and reduce shrink.

Job description

Key Responsibilities:

Key Responsibilities:

Internal and External Theft Mitigation

  • Conduct and manage district internal investigations & dishonest employee interviews
  • Investigate external incidents (i.e. burglary, ORC activity and major thefts) develop action plans if needed, Conduct and manage all external apprehension programs and appropriate case documentation in the district
Emergency Response and Safety Support

  • Serve as local liaison and partner for law enforcement, District Attorney Offices, ORCA, Mall Security, external recruiting initiatives, and Asset Protection colleagues
  • Maintain a safe work environment for all customers and employees by providing safety and emergency preparedness training to store teams and key leaders, ensuring all safety guidelines are being met, and taking action on any safety concerns within the district.
  • Effectively addressing security incidents, including potential and actual work place violence incidents per policy, conducting training of the incident response plans and escalation of high-risk incidents when necessary.
People Development

  • Recruit hire and train best in class Asset Protection teams in multiple locations. Lead Asset Protection Managers, and Asset Protection hourly associates with a diverse mix of styles, perspectives, and experience.
  • Provide valuable mentorship and feedback to build teams with potential for growth responsibility and oversite for all onboarding, training, and compliance of state certification requirements.
  • Develop AP team competency in internal and external investigations, auditing, shortage reduction programs, AP awareness programs and system controls.

Profile

Core Competencies:
  • Customer Focus: Ability to manage competing priorities in a fast-paced customer focused environment

  • Decision Quality: Ability to identify, investigate, interview and resolve acts of employee dishonesty. Demonstrated ability to maintain a high level of confidentiality

  • Communicates Effectively: Clear and effective written and verbal communication and strong interpersonal skills

  • Drives Results: Strong multitasker with proven ability to support an elevated level of store events/initiatives

  • Develops People: Strong leadership skills, detail oriented, and a quick decision maker. Demonstrated expertise in developing teams and fosters a player /coach mindset

  • Has Courage: Flexibility to respond and react to emergency situations


Qualifications:
  • Bachelor's degree in related field preferred or demonstrated experience required

  • 5+ years of relevant Loss Prevention leadership experience with diverse employees and customers

  • Strategic, operational, and interpersonal skills demonstrating broad expertise in Loss Prevention management and theft resolution

  • Proficiency in Microsoft Office suite of applications

  • 25% travel

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