Ecommerce Manager

Country :
USA
State :
New York
County :
Westchester County
Town :
WHITE PLAINS
Category :
Sales
Contract type :
Permanent
Availability :
Full time

Company description

JBCStyle is the leading full-service recruiting agency with a focus on the Fashion, Beauty, Action Sports, Retail and Home industries.With over a decade of experience matching key brands with their ideal candidates, we are uniquely positioned to support our clients looking for top talent and or candidates looking to take the next step in their career(s).

Job description

Title: E-Commerce Manager

Location: White Plains, NY & NYC

Company: Global Footwear Brand

Responsibilities:

- Responsible for the trading of the US and Canada websites and delivery of profitable revenue to meet or exceed the sales and margin targets

- Responsible for sales forecasts including building the territorial sales plans and management of KPI's

- Coordinating with the rest of the team to ensure the calendar of trading events is up to date to meet the needs of the markets and maximise sales opportunity

- Optimise site through site analytics and onsite testing

- Management of the service desk for bug fixes and development tasks

- Provide analysis & trade reporting on daily, weekly, monthly, quarterly and year basis and be able to provide recommendations to improve onsite results

- Critical path and roadmap management with the rest of the team

- Ensure website is merchandised correctly with appropriate presentation of all category and product pages

- Liaise with the digital marketing and marketing teams to represent key brand focuses

- Ensure product detail information accuracy, including copywriting, image selection, and sizing guides

- Ensure key products are featured, cross-sell & up sells are allocated and key customer journeys are reflected

- Work with cross functional teams ensuring plans reflect the departmental forecasts, and the company's key product focuses on key product features, themes & campaigns throughout the year, providing feedback & information to the design team on key features/products available

- Review touch points to identify opportunities for sales growth; including bestsellers, category traffic, top product views, abandonment etc.

- Manage internal relationship with the US DC and customer service

- Engage with technical team/agency to have a holistic view of the business

- Daily/weekly site walks

Requirements:

- Solid experience in a similar role

- Online trading, merchandising or CRM experience with commercial responsibility Results focused with strong business acumen and a desire to deliver work of the highest quality

- You'll have a passion for the web and sound knowledge of online selling as a multi-channel retailer, merchandising and operations including direct experience of Analytics, SEO, payment systems and fulfilment operations

- Demonstrating excellent interpersonal skills, you'll have the opportunity to influence the strategic direction of the business in what is an exciting time

- Self-starter, highly motivated and positive attitude

- Ability to work simultaneously with multiple teams in different locales and different time zones

- Experience of growing revenue and implementing improvements