Ecommerce Operations Coordinator

Country :
USA
State :
New York
Town :
NEW YORK
Category :
Sales
Contract type :
Permanent
Availability :
Full time

Company description

JBCStyle is the leading full-service recruiting agency with a focus on the Fashion, Beauty, Action Sports, Retail and Home industries.With over a decade of experience matching key brands with their ideal candidates, we are uniquely positioned to support our clients looking for top talent and or candidates looking to take the next step in their career(s).

Job description

Title of Job: Ecommerce Operations Coordinator

Company Description: Luxury Ecommerce Company

Location: New York City

Responsibilities:

- Oversee a team of remote ecommerce agents.

- Create and send product feeds through CSV's and third-party plug-ins.

- Maintain the upload and timeliness of product listings and descriptions.

- Oversee order processing, cancellations, returns, and fraud review.

- Communicate with the customer service team to resolve customer inquiries and issues with orders.

- Help the Ecommerce Manager oversee inventory using our backend system with daily checks and monthly reports.

Requirements:

- 2-3 years of previous experience in retail or ecommerce.

- Process oriented and high attention to detail, with a strong ability to prioritize tasks.

- An understanding of key Excel functions such as VLOOKUP, IF formulas, etc.

- Strong communication skills with ability to clearly present ideas and provide feedback.

- Startup minded, positive, and a hands-on attitude.

- Ability to multi-task in a fast-paced entrepreneurial environment.

- Shopify Plus and Zendesk experience is a plus.