Ecommerce Operations Coordinator
JBCStyle is the leading full-service recruiting agency with a focus on the Fashion, Beauty, Action Sports, Retail and Home industries.With over a decade of experience matching key brands with their ideal candidates, we are uniquely positioned to support our clients looking for top talent and or candidates looking to take the next step in their career(s).
Title of Job: Ecommerce Operations Coordinator
Company Description: Luxury Ecommerce Company
Location: New York City
- Oversee a team of remote ecommerce agents.
- Create and send product feeds through CSV's and third-party plug-ins.
- Maintain the upload and timeliness of product listings and descriptions.
- Oversee order processing, cancellations, returns, and fraud review.
- Communicate with the customer service team to resolve customer inquiries and issues with orders.
- Help the Ecommerce Manager oversee inventory using our backend system with daily checks and monthly reports.
- 2-3 years of previous experience in retail or ecommerce.
- Process oriented and high attention to detail, with a strong ability to prioritize tasks.
- An understanding of key Excel functions such as VLOOKUP, IF formulas, etc.
- Strong communication skills with ability to clearly present ideas and provide feedback.
- Startup minded, positive, and a hands-on attitude.
- Ability to multi-task in a fast-paced entrepreneurial environment.
- Shopify Plus and Zendesk experience is a plus.