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Paramus, New Jersey, US
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Full-Time Loss Prevention Service Specialist

Country : USA USA

State : New Jersey

County : Bergen County

Town : Paramus

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in "Center Core". The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.
ACCOUNTABILITIES

Job description

PRIMARY RESPONSIBILITIES

  • Works to promote customer service in the store by implementing the Kohl's "Smile and Say Hi" initiatives and helping customers with their needs


  • Conducts associate package checks


  • Works in "Center Core" or at entrances to deter theft and provide customer service



  • OTHER DUTIES

    • Will NOT make shoplifting apprehensions


    • May assist the loss prevention associates, as necessary


    • Conducts building and physical security inspections to minimize exposure to loss


    • Promotes a safe environment for associates and customers and responds to emergency situations



    • QUALIFICATIONS

      Maintains attendance according to Kohl's standards

      Strong communication and interpersonal skills. Works well with fellow associates, supervisors and customers

      Maintains high ethical standards and adheres to Kohl's policies and procedures

      Maintains standards of appearance by following the required Kohl's dress code

      Ability to participate in physical activities, including walking, lifting and climbing on a regular basis

      Experience in a customer service environment

      Prior experience in retail loss prevention, security or law enforcement preferred

Profile

REQUIRED
  • PREFERRED

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