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Full-Time Loss Prevention Supervisor

Country : USA

State : California

County : Santa Clara County

Town : San Jose

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

Job description

Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.
Do you love . . . investigating losses from beginning to end?
Are you energized . . . by teaching and training fellow associates on how to prevent shortage?
Do you enjoy . . . working with a cross functional team of executives and leaders of a store?
ACCOUNTABILITIES
DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS
- Identifies theft trends within assigned location
- Develops and implements theft prevention strategies to reduce exposure
- Develops and implements store awareness programs addressing theft, safety, inventory and shortage control
- Oversees the stores Electronic Article Surveillance (EAS) and product protection programs
- Conducts internal investigations in compliance with Kohl's guidelines
- Conducts surveillance and apprehension in compliance with Kohl's guidelines.
- Conducts operational audits to ensure best practice complianceASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS
- Assesses operational and shortage control procedures
- Communicates assessment results to store management
- Conducts inspections to ensure store is in compliance with Kohl's policies and procedures
- Works to create a culture of honesty and impression of control in the storeDEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES
- Supervises Loss Prevention Officers and Loss Prevention Service Specialists
- Maintains customer service awareness
- Communicates new and updated policies
- Recruits and trains new LP Associates
- Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

Profile

- Strong interpersonal communications skillsPREFERRED
- Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement
- Knowledge of surveillance and apprehension techniques
- Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs
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