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Wilmington, Delaware, US
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Full-Time Loss Prevention Supervisor

Country : USA USA

State : Delaware

County : New Castle County

Town : Wilmington

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team of executives and leaders of a store?

Job description

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

  • Identifies theft trends within assigned location
  • Develops and implements theft prevention strategies to reduce exposure
  • Develops and implements store awareness programs addressing theft, safety, inventory and shortage control
  • Oversees the stores Electronic Article Surveillance (EAS) and product protection programs
  • Conducts internal investigations in compliance with Kohl's guidelines
  • Conducts surveillance and apprehension in compliance with Kohl's guidelines.
  • Conducts operational audits to ensure best practice compliance
ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

  • Assesses operational and shortage control procedures
  • Communicates assessment results to store management
  • Conducts inspections to ensure store is in compliance with Kohl's policies and procedures
  • Works to create a culture of honesty and impression of control in the store
DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

  • Supervises Loss Prevention Officers and Loss Prevention Service Specialists
  • Maintains customer service awareness
  • Communicates new and updated policies
  • Recruits and trains new LP Associates
  • Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

Profile

QUALIFICATIONS

REQUIRED

  • Strong interpersonal communications skills
PREFERRED

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement
  • Knowledge of surveillance and apprehension techniques
  • Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs
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