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IT Business Analyst

Country : USA USA

State : New York

Town : New York

Category : IT - Web

Contract type : Permanent

Availability : Full time

Company presentation

Rag & Bone is looking for an IT Business Analyst who wants to make an impact on a growing business by contributing to in-depth analysis and strategic recommendations on company technical initiatives. Key responsibilities lie in ensuring clarity on scope and business requirements, to enable delivery of the technical solution and ensure functionality is delivered to the business. The IT Business Analyst is to act as a liaison between business and technical teams, as well as support users on questions regarding system functionality. The role will work directly with key stakeholders and end-users from across the business (Buyers, Planners, Allocators, Store Operations, Sales, Logistics, Design, Product Development etc.).
The IT Business Analyst reports to the Director of Business Systems.

Job description

Job Responsibilities:
- Support business case development through the identification and definition of business and technical solutions that will address the business objectives and requirements.
- Create requirements and program specification documentation including high level system diagrams, use cases, data flow diagrams, process maps, mock-ups and other key project documentation.
- Ensure clear communication and handover of requirements to development teams and maintain on-going business engagement throughout project lifecycle.
- Holds design review sessions with cross-functional team members to review requirements.
- Translate ideas and concepts effectively to business users through written and verbal communication.
- Ensures issues are identified, tracked, reported on, escalated, and resolved in a timely manner.
- Analyze and assess current business processes and recommend business process and procedural improvements.
- Provides detailed and actionable project recaps.
- Work cross functionally with technical team and business partners to drive business process improvement and develop standard operating procedures.
- Develop and execute end to end comprehensive test documentation including business cases and test scripts.
- Coordinates and executes user acceptance testing sessions with the business.
- Performs systems analyst activities and makes recommendations in areas that require a high level of technical competency and ability to be 'hands-on' when required.
Job Qualifications:
- Bachelor's degree and 5+ years of experience supporting IT projects and applications.
- 5+ years of Supply Chain required (Logistics, Product Development, Manufacturing, Wholesale, and Retail)
- 5+ years of Finance is preferred.
- Experience working with ERP systems required; Microsoft Dynamics365 (or AX12/9)
- Strong problem-solving abilities involving identifying the root cause of problems, assessing risks/impacts, and determining and implementing effective solutions.
- Anticipates needs and takes initiative to address challenges.
- Strong attention to detail while balancing the need for simplicity and hitting project milestones.
- Ability to build relationships and work collaboratively as team member with internal and external resources.
- Significant experience drafting, developing, and implementing core business processes.
- Strong organizational skills, communication skills, ability to understand and explain issues to colleagues and users from both a technical and a business functional point of view.
- Ability to work at a detailed, "hands on" level but also serve as Project Manager for related initiatives.
- Ability to handle multiple projects simultaneously in a dynamic, deadline-oriented environment, and make key decisions in a timely manner.
- Highly motivated, self-sufficient individual used to working in a fast paced environment.
- Experience with Agile and Waterfall methodologies
- Strong Microsoft Excel, PowerPoint, Project and Visio skills.
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