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IT Manager Data Production Operations

Country : USA USA

State : Illinois

County : Will County

Town : Bolingbrook

Category : IT - Web

Contract type : Permanent

Availability : Full time

Company presentation

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

Job description

OVERVIEW

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability-and is recognized that way. We've been defined as a "mature start-up." A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.

We're engineering for the future of retail, and it's no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you'll find that virtually nothing's impossible at Ulta Beauty.

THE IMPACT YOU CAN HAVE:

The Manager serves in a leadership position managing a team of support engineers, that are primarily responsible for production operations of the data platforms, tools and reporting environments. The individual is responsible for managing enterprise data platforms and work closely with cross functional business, IT teams and vendor partners in a highly dynamic, fast paced and rewarding environment.

The Manager supervises a team of leads, and engineers, that are primarily responsible for data acquisition, data modeling, data pipelines development and integration of data from various sources in a highly dynamic and fast paced environment. This individual will work closely with cross functional business and IT teams in a highly collaborative environment to develop well-designed solutions.

YOU'LL ACCOMPLISH ALL THIS BY:

  • Provide operational support for production data pipelines execution and reports and troubleshoot the issues of enterprise data platforms including data warehouses and reporting environments. Also administers tools and technologies including licensing and working with vendors for support.
  • Develop relations with business community and the outsourced service providers.
  • Interact with infrastructure, release management, change management, QA, application and incident management teams.
  • Provide regular status reports to management on application status and other metrics.
  • Improve all KPIs through ITIL best practices, quality monitoring, and workforce optimization.
  • Collaborate with management to improve and customize KPIs related to production support.
  • Develop and implement procedures to improve communication, team engagement and coordination around incident management and to reduce business impact.
  • Prioritize issues raised and resolve in a timely manner meeting the defined SLAs.
  • Coordinate escalation and resolution of major service issues.
  • Report promptly to management and business partners regarding critical outages until resolution.
  • Manage offshore, outsourced vendor to an SLA and execution of critical situations.Allocate resources to resolve problems/incidents.
  • Coordinate areas of communication within the organization having impact on scope, resources and risks.
  • Implements resource plans, including conducting recruitment interviews. Facilitates selection, assessment and on-boarding processes, and internal resource allocation.
  • Supervises individuals by allocating routine tasks and/or project work. Provides direction, support and guidance as necessary, in line with individuals' skills and abilities. Monitors progress against agreed quality and performance criteria.
ESSENTIALS FOR SUCCESS:


  • Bachelor's degree in Computer Science, CIS, or equivalent professional experience
  • 12+ years of IT experience in data lakes, data warehouses and BI platforms development with at least 5 years in managing production operations. Having DataOps experience will be a plus.
  • 5 years' experience managing technology teams including onshore/offshore vendor partners.
  • Strong experience in design, development and operationalization of large-scale enterprise data solutions on-prem and cloud.
  • GCP experience using tools such as Big Query, GCS, Dataflow, Dataproc, Pub/Sub preferred but open to consider other cloud platforms experience.
  • Experience with event-based sourcing and event streaming, specifically With technologies like Kafka, Spark and GCP Pub/Sub.
  • Experience in data ingestion frameworks, data pipelines, DataOps, and cloud-based infrastructure for data platforms.
  • 3+ years of experience in Informatica//Talend/Python, etc., ETL design, implementation, and maintenance.
  • Expertise in data centric security architecture concepts and open standards
  • Excellent analysis/troubleshooting skills, able to solve problems efficiently
  • Excellent communication skills; feels comfortable working with non-technical business partners
  • Able to motivate others to drive desired results
  • Strong experience in establishing processes for operational efficiencies.
  • Demonstrated ability to present recommendations to senior leaders for effective decision making
  • Flexibility of providing support during odd hours, weekends, and peak seasons.
#LI-CS1

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Profile

ESSENTIALS FOR SUCCESS:

  • Bachelor's degree in Computer Science, CIS, or equivalent professional experience

  • 12+ years of IT experience in data lakes, data warehouses and BI platforms development with at least 5 years in managing production operations. Having DataOps experience will be a plus.

  • 5 years' experience managing technology teams including onshore/offshore vendor partners.

  • Strong experience in design, development and operationalization of large-scale enterprise data solutions on-prem and cloud.

  • GCP experience using tools such as Big Query, GCS, Dataflow, Dataproc, Pub/Sub preferred but open to consider other cloud platforms experience.

  • Experience with event-based sourcing and event streaming, specifically With technologies like Kafka, Spark and GCP Pub/Sub.

  • Experience in data ingestion frameworks, data pipelines, DataOps, and cloud-based infrastructure for data platforms.

  • 3+ years of experience in Informatica//Talend/Python, etc., ETL design, implementation, and maintenance.

  • Expertise in data centric security architecture concepts and open standards

  • Excellent analysis/troubleshooting skills, able to solve problems efficiently

  • Excellent communication skills; feels comfortable working with non-technical business partners

  • Able to motivate others to drive desired results

  • Strong experience in establishing processes for operational efficiencies.

  • Demonstrated ability to present recommendations to senior leaders for effective decision making

  • Flexibility of providing support during odd hours, weekends, and peak seasons.


#LI-CS1
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