Fort Mill, South Carolina, US
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IT Manager ii (Supply Chain Warehouse Core Systems)

Country : USA USA

State : South Carolina

County : York County

Town : Fort Mill

Category : IT - Web

Contract type : Permanent

Availability : Full time

Job description

Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!GENERAL PURPOSE:
Responsible for leading the team to support Supply Chain applications specifically warehouse control systems. Lead the support and stability of the warehouse control systems in partnership with internal staff, consulting partners, and 3rd party solution providers. Visible role with IT executives and directly interface with business community.
He/she will have deep expertise around supply chain best practices in the various aspects of IT, technology trends, retail knowledge and ability to conceive solutions to improve the stability of systems. Proven track record and ability to balance desired solution end-state within support constraints and with a pragmatic lens.
- Responsible for the support of the Supply Chain portfolio's warehouse control systems.
- Build high performing team of analysts and contractors by managing workload, delegating support tasks, training and developing the organization through hiring and coaching.
- Partner with Supply Chain business leads to understand business needs and to ensure system support requirements are met.
- Project Support: Coordinates project team's efforts in the support of existing production systems, ensuring that:
- Detailed project plans are created, covering the entire systems support life cycle, and associated budgets when applicable
- Systems are modified that meet the defined requirements, and that execute efficiently
- Test plans and training plans are designed and executed successfully
- Build/QA an implementation plan, approach and cutover plan to coordinate and roll out support modifications across the supply chain network. All required system and user documentation is created accurately.
- Support items are completed on time and under budget and that anticipated business benefits are achieved.
- Direct daily IT operations for the assigned area and provide leadership and management support by responding to production issues as a priority.
- Build and maintain key vendor relationships, budgets, and schedule with support team.
- Review systems and practices to ensure compliance in procedures, regulations and standards and continual improvement.
- Supervise and mentor direct reports and administer goals and reviews.
- Drive Results
- Communication
- Dealing with Ambiguity
- Conflict Management
- Managing and Measuring Others
- Developing Direct Reports & Others
- Technical Competence / Expertise
- Customer Focus
- At least 7 - 10 years' IT experience progressive responsibility and influence
- At least 3+ years implementing warehouse control system (WCS) technologies in distribution centers
- Five years of direct personnel management and proven ability to develop and inspire team members
- Broad knowledge of supply chain processes, major supply chain applications, and key platform vendors
- Strong analytical ability, judgment and problem analysis techniques
- Strong communication skills both written and verbal and ability to effectively operate with VP and above executives
- Demonstrated experience in the successful implementation of strategic, large-scale supply chain business applications
- Ability to work with teams that are geographically distributed and work across different time zones
- Demonstrated ability to execute financial analysis, such as TCO models and ROI
- Technically competent in supply chain systems
- Some travel may be required.
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
PS job title - Managing the recruitment, retention, and career development of internal staff
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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