Johns Creek, Fulton, US
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Lead, Software Compliance Analyst

Country : USA USA

State : Georgia

County : Fulton County

Town : Johns Creek

Category : Consulting - Audit

Contract type : Permanent

Availability : Full time

Company presentation

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy's, Inc. The face of retail is changing, and change requires innovation.
Macy's Tech provides modern tools, platforms, and services to all parts of the business. Our team supports millions of customers in connected commerce across the technology hub at Macy's Join our team to help shape the future of e-commerce and set the pace in retail technology. Whether focused on store technology, supply chain tech, application security, merchandising systems, or the mobile app - you'll have opportunities to grow your career while finding meaningful ways to make a difference.

Job description

Job Overview:

Under minimal direction of their Manager, the Lead Software Compliance Analyst will support Software Asset Management (SAM) compliance activities related to identifying, building, and analyzing qualitative and quantitative data. The Lead Software Compliance Analyst will recommend, develop and implement comprehensive analyses to support SAM audits related to business process requirements for ensuring compliance. This work will cover both the server and the client software environments. The Lead Software Compliance Analyst will be the technical resource for the SAM team on the maintenance and enhancement of the SAM system in Service Now. The Lead Software Compliance Analyst will support and mentor other Analysts with any audit, compliance and process improvement activities. Additionally, the Lead Software Compliance Analyst will assist with Infrastructure process and policy improvements and other general compliance activities. Perform other duties as assigned.

Essential Functions:

  • Understanding of multiple license types and software suites that allows for reporting and metrics development.
  • Collaborate with the SAM team on development and management of the Service Now SAM foundation tool. This would include creation and development with the team of software discovery models for normalization.
  • Enhancements and ongoing maintenance of the Service Now SAM foundation tool will be required of this role. Partner and collaborate with business units as needed for updates and integrations to the SAM tool
  • Track purchase records within the SAM tool to ensure data is accurate for license compliance analysis.
  • Collaboration with software suppliers and VARs on validation of software purchase history and entitlements.
  • Facilitate the business' needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
  • Identify savings opportunities for renewals, software licensing, and support services.
  • Partner with Strategic Sourcing to maximize value creation and costs for software licensing, maintenance, and service offerings.
  • Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
  • Introduce new ideas and processes which improve performance and productivity.


Qualifications and Competencies:
  • Education/Experience:

  • High School Diploma or equivalent required

  • Bachelor's Degree from 4-year college or university preferred

  • 3-5 years direct experience

  • 2-5 years relevant work experience in either Audit, GRC, Engineering or Development

  • Ability to effectively share technical information, communicate technical issues and solutions to all levels of business

  • Able to juggle multiple projects - can identify primary and secondary objectives, prioritize time and communicate timeline to team members

  • Ability and desire to take product/project ownership

  • Ability to work a flexible schedule based on department and Company needs.

  • Knowledge of MS Office computer programs are required

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