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Logistics Project Manager - Remote

Country : USA USA

State : Texas

County : Dallas County

Town : Irving

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job description

NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ability to work as a liaison between Logistics Dept, external carriers/vendors, and internal stakeholders.

  • Ability to manage multiple projects concurrently.

  • Recruit, interview, and provide training to new hire associates.

  • Maintain daily productivity, and metric goals, and monitor attendance of department personnel via UKG policy adherence.

  • Oversee compliance with Federal Regulations of associate relations guidelines.

  • Be proactive in cross-training and keep detailed records of each associate training.

  • Attention to detail and ability to identify current processes needing replaced and streamline existing manual tasks.

  • Adaptability in a fast-paced environment and ability to handle multiple work streams at once.

  • Provide training and responsibility documentation to improve accuracy and efficiency

  • Plan daily workflow, assignments, and priorities for staff.

  • Requires attention to detail and ability to work independently on project management responsibilities, as well as maintain daily and weekly responsibilities.

  • Create, coach, motivate, recognize, manage, and support associates to create a healthy culture

  • Ability to multi-task, have strong communication and organizational skills

  • Work with other departments to coordinate flow through the facility to meet distribution goals and customer expectations

  • Maintain communication with manager regarding all department activities and issues.

  • Ensure all administrative tasks are completed as assigned.


  • SUPERVISORY RESPONSIBILITIES

    • Carrier Supervision of performance thru daily, weekly, and monthly reporting

    • Work with Neiman Marcus Stores and Customer Care to maintain customer expectations thru carrier compliance.

    • Supplier / Carrier Relations/ KPI Reporting/Network Visibility Reporting daily.

    • Disaster Recovery Responsibilities


    • FINANCIALS AND REPORTING

      • GMT Spreadsheet Approval for Weekly Payments

      • Traxx Spreadsheet Approval for Weekly Payments

      • Month End Reports - Freight Payment and Audit System, Oracle

      • Promote Expense control thru corporate learning and communication

      • Report analysis to identify monthly savings projects

      • Freight Payment and Audit Function Reporting to Warehouse Management and Store Operations

      • Furniture Operations Expense Payments and Compliance of 3PL Daily and Weekly Reporting


      • Item Set Up

        • Drop Ship Item Extract Report completed thru report upload functionality

        • Warehouse Item inventory attributes maintained thru Excel Spreadsheets

        • Daily Item Attribute Change Report in Plumslice


        • EDUCATION and/or EXPERIENCE

          • Excellent creativity, problem-solving and analytical ability.

          • Excellent written and verbal communication skills.

          • Advanced Excel knowledge including but not limited to pivot tables, slicers, complex functionality, formulas, etc.

          • Bachelor's degree from a four-year college or university preferred or previous Project Management experience with people development


          • PHYSICAL DEMANDS

            • This role is fully remote, so you must be capable of sitting at your home desk/workstation for extended periods.
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