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UNIQLO CA Santa Monica Place(UQUS)
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Loss Prevention Agent (Full-Time) - Santa Monica Place

Country : USA USA

State : California

County : Los Angeles County

Town : Santa Monica

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

If you welcome new challenges, have a drive for success, and embrace the responsibility of leadership-then you belong at UNIQLO!
Dynamic Loss Prevention Agent (Associate) Needed for our Santa Monica Place location in Santa Monica!
Schedule Requirements:

Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

Job description

Position Overview:

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages.

Key Responsibilities:

  • Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
  • Assist store and loss prevention management with investigations of both internal and external customers.
  • Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
  • Identify shortage risks and service all customers in accordance with company standards.
  • Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily.
  • Identify shortages of inventory, partner with loss prevention management on creating solutions.
  • Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
  • Support loss prevention management with audits and inventory counts.
  • Ensure full confidentiality at all times.
  • Assist with special projects, as assigned.
Key Responsibilities:

  • Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
  • Assist store and loss prevention management with investigations of both internal and external customers.
  • Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
  • Identify shortage risks and service all customers in accordance with company standards.
  • Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily.
  • Identify shortages of inventory, partner with loss prevention management on creating solutions.
  • Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
  • Support loss prevention management with audits and inventory counts.
  • Ensure full confidentiality at all times.
  • Assist with special projects, as assigned.

Profile

Qualifications
  • Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint.

  • Strong verbal and written communication skills.

  • Knowledgeable of federal, state and local law.

  • Knowledgeable of surveillance/security equipment and installations.

  • Ability to travel to stores within assigned area.

  • Must be able to work for extended periods of standing or walking the sales floor as required.


Physical Requirements:
  • Ability to effectively communicate with customers and store personnel.

  • Ability to calculate figures and amounts such as discounts and percentages.

  • Ability to lift and carry up to 50 lbs.

  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs.

  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.


Education/Experience:
  • High School Diploma or G.E.D., Bachelor's Degree in Criminal Justice or related preferred.

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