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Loss Prevention Agent The Shops at Town And Country Rack

Country : USA

State : Arizona

County : Maricopa County

Town : Phoenix

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

Job description

Job Profile: LP Agent
The ideal loss prevention agent conducts internal and external surveillance to control product loss. They are first responders to emergency situations, lead loss prevention initiatives, and partner with managers to reduce loss and injuries throughout the store.
A day in the life...
- Maintain the general safety of customers, employees and the store
- Assess and assist in emergency situations
- Perform monitoring and surveillance activities to identify indicators for internal or external theft
- Conduct external and internal investigations, documenting all loss prevention incidents properly
- Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
- Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
- Reduce and control loss of inventory through audits, training and education
- Maintain a high level of confidentiality
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager


- The ability to make, and be accountable for, decisions in a fast-paced environment
- Have solid verbal and written
- Good interpersonal skills
- The ability to work a flexible schedule based on business needs
- Meet any local licensing requirements
- Experience in investigative, loss prevention and security procedures (preferred)
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