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Dallas, Texas, US
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Loss Prevention Associate - Downtown Dallas

Country : USA USA

State : Texas

County : Dallas County

Town : Dallas

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job description

NEIMAN MARCUS GROUP
Neiman
Marcus Group (NMG) has been the premier destination for luxury fashion
and goods, superior service, and an elevated retail experience for more
than a century. Today, 9,000 associates contribute to the success of
NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow.
There are 38 full-line Neiman Marcus stores in cosmopolitan markets
across the United States and a sophisticated digital platform that
attracts shoppers worldwide. Bergdorf Goodman operates two stores in
landmark locations on Fifth Avenue in New York City and
BergdorfGoodman.com, catering to loyal luxury customers globally. NMG
also owns five Last Call stores and Horchow.com, an e-commerce site that
offers premium furniture and home decor. As
an organization, NMG is on a transformational journey to become the
preeminent luxury customer platform. NMG continues to deliver the best
integrated customer experience and has evolved the business to succeed
in the ever-changing retail landscape. NMG is a relationship business.
What differentiates the organization from other luxury retailers are its
unique assets: a strong store footprint, the most knowledgeable
associates, an engaging online experience, solid brand partnerships,
innovative digital and in-store experiences, the most loyal luxury
customer base, and a strong balance sheet. Our
customers will always be at the center of everything NMG does. The
company continues to reinvest in new technologies that enhance the
customer experience. NMG meets customers where they are. NMG's goal is
to offer customers a seamless experience across its stores, online, and
remote digital selling. NMG's
priority is to develop a highly engaged and high-performing team where
everyone belongs. The business attracts and retains best-in-class talent
through unique offerings provided to associates in addition to standard
employer benefits. These include an innovative way of working,
associate discounts on merchandise, tuition reimbursement, associate
hardship fund, and paid time off to volunteer, to name a few. As
part of NMG's Environmental, Social, Governance (ESG) work, the
organization is focused on driving its core value of being "All Heart."
NMG is also assessing its current environmental and social impact while
developing a three-year plan to lead the luxury industry in its
commitment and transparency to environmental and social sustainability.
NMG strives to become an employer of choice, driven by a culture of
Belonging. A dedicated team focuses on this journey, directly impacting
how NMG conducts business throughout the workforce, workplace, and
marketplace dimensions. NMG
has incredibly passionate and committed corporate and store associates.
NMG offers associates an environment where everyone feels welcomed,
nurtured, and empowered. Our associates are the heart of NMG. As an
organization, NMG leads with love - love for customers, love for
associates, and love for brand partners.
DESCRIPTION
A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors.

Profile

- Customer Focus
- Technical Learning
- Conflict Management
- Functional/Technical Skills
- High school diploma or GED required. Individual must pass a criminal background check.
- Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
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