Arlington Heights, Illinois, US
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Loss Prevention Manager - Arlington Heights, il

Country : USA USA

State : Illinois

County : Cook County

Town : Arlington Heights

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

Job description

Reduce shortage through external theft awareness, deterrence and successful resolution
- Provides consistent coaching & recognition to motivate hourly LP team to achieve external productivity goals
- Executes effective shortage awareness & reduction strategies to minimize external theft in an effort to achieve assigned inventory goals.
- Manages all physical & building security needs in partnership with Supervisor.
- Identifies, investigates and successfully resolves ORC cases within assigned market.Lead all aspects of internal theft investigations within assigned market
- Reviews exception reports, regularly develops productive leads, manages surveillance activities, successfully resolves DA cases and oversees case file quality control as the Internal Captain for all stores
- Conducts thorough investigations and internal interviews focused primarily on cash and/or merchandise theft.
- Delivers ongoing internal theft training to LP associates and builds a culture of honesty in all stores through proactive awareness training with store leadership.Foster effective internal and external relationships
- Partners with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals.
- Conducts store visits, inspects Best Practice execution, monitors compliance with approved directives, provides constructive & actionable feedback.
- Acts as a liaison between Kohl's and law enforcement, professionally represents Kohl's in legal proceedings as needed. Develop high performing teams
- Assists with recruiting, hiring, onboarding & other mandatory training completion for hourly LP associates in accordance with assigned budget.
- Provides consistent coaching & recognition to inspire & motivate hourly team to achieve all performance goals
- Develops self and hourly team members, participates in intentional succession planning discussions, develops "ready now" bench talent at all levels.
- Participates in writing & administering annual reviews, identifies performance & behavioral issues, administers counseling's / termination's in partnership with Supervisor
- 2+ years of retail Loss Prevention experience
- Supervisory experience
- Strong time management, communication, and interpersonal skills
- Must successfully complete Kohl's internal interview certification processPreferred
- Experience managing multiple locationsRelocatable
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