Loss Prevention Supervisor (Full-Time)

Position Overview:

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages.

Key Responsibilities:

• Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
• Assist store and loss prevention management with investigations of both internal and external customers.
• Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
• Identify shortage risks and service all customers in accordance with company standards.
• Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily.
• Identify shortages of inventory, partner with loss prevention management on creating solutions.
• Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Ensure full confidentiality at all times.
• Assist with special projects, as assigned.

Qualifications

• Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledgeable of federal, state and local law.
• Knowledgeable of surveillance/security equipment and installations.
• Ability to travel to stores within assigned area.
• Must be able to work for extended periods of standing or walking the sales floor as required.

Physical Requirements:

• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to lift and carry up to 50 lbs.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.