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Macy’s Staten Island Mall, Staten Island, ny: Asset Protection / Loss Prevention Manager

Country : USA

State : New York

County : Richmond County

Town : New York

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Develop your investigative skills as part of our industry-leading asset protection team - you'll use innovative technology and dive deep into analytics to reduce shortages and protect Macy's bottom line. You'll have lots of opportunity to grow your career under leadership that's committed to developing their teams and building leaders, and you'll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training.

Job description

As an Asset Protection Manager, you will support My Macy's Initiatives, Omni Channel Strategies and MAGIC selling. You will be empowered to ensure that a store or multiple stores operate effectively and achieve our shortage goals. The Macy's Asset Protection Team is committed to diversity, protecting the Macy's Brand and improving profit. Perform other duties as assigned.
Essential Functions:
- Lead the store executive team in planning, Implementing, monitoring, and managing the store shortage prevention and awareness programs
- Develop relationships with Store, District and Regional executives to gain support towards achieving shortage goals
- Manage and monitor internal and external theft investigations, apprehensions and recoveries
- Analyze theft trends through utilization of available AP Reports, Systems and Technology
- Establish high level of shortage awareness and effectiveness determined by audit results.
- Ensure that all AP policies and Procedures are thoroughly understood by AP team and executed effectively
- Manage and monitor payroll expense
- Support the preparation, take and reconciliation of annual inventory process
- Uphold Macy's commitment to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associates.
- Role model exemplary service, lead Asset Protection team to provide an outstanding shopping experience
- Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities
- Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
- Maintain safety awareness and a safe shopping and work environment for customers and associates
- Handle proprietary, sensitive and confidential information
- Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development and succession planning
- Achieve results through managing others, including direct reports who are often hourly associates and executives
- Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
- Foster relationships with local law enforcement and community leaders
- Support Macy's Brand values, including the commitment to community service opportunities and 'Give Back' opportunities
- Keep abreast of and strictly adhere to Macy's policies, procedures, code of conduct, and associate guide
- Regular, dependable attendance & punctuality
Work Hours:
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.


- A minimum of 1-2 years of supervisory or related experience
Communication Skills:
- Excellent written and verbal communication skills.
- Ability to read, write and interpret instructional documents such as reports and procedure manuals.
Mathematical Skills:
- Basic math functions such as addition, subtraction, multiplication, and division.
Reasoning Ability:
- Ability to effectively plan and execute strategies.
- Efficient prioritizing and time management skills.
- Strong cognitive skills including problem analysis, decision making and strong quantitative analysis.
- Must be able to work independently with minimal supervision.
Physical Demands:
- This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
- Ability to build partnerships, motivate and direct teams.
- Commitment to exemplifying the highest integrity and professional business standards. - Proficient with use of Computers, including Windows operating system and Microsoft Office tools.
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