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Manager, E-Commerce

Country : USA

State : New York

Town : New York

Category : Sales

Contract type : Permanent

Availability : Full time

Company presentation

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

the successful individual will leverage their proficiency to...
- Drive digital business to achieve sales goals through tactical and compelling execution and messaging
- Lead strategic development and implementation of all site content for kate spade's digital properties
- Oversee and manage team responsible for day-to-day site operations
- Devise strategic short-term and long-term plans to generate engagement and conversion while upholding the brand identity for the company's e-commerce business
- Leverage industry best practices, technology trends, marketing ideas, and consumer behavior tendencies to promote traffic and revenue growth
- Directly partner and collaborate with internal marketing, customer service, creative, buying, and operational teams to ensure all deliverables are timely and complete
- Create and manage site content calendar and partner with necessary teams for strategic planning and successful delivery
- Report on site performance in partnership with analytics team with a goal of optimizing site performance, functionality, and campaigns
- Develop test pilots and process improvements based site analytics, best practices and consumer behavior
- Responsible for ongoing QA in partnership with Tapestry digital teams
- Collaborate with operations teams on customer service and warehouse issues
- Support and partner with global team where necessary

the accomplished individual will possess...
- Bachelor's Degree required
- 5+ years of experience of related E-Commerce experiencee
- Exceptional attention to detail and highly organized
- Experience with Google Analytics
- Ideally, experience working with the Salesforce Commerce Cloud (Demandware) platform
- Must be highly collaborative
- Strong communication skills

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

the successful individual will leverage their proficiency to...
- Drive digital business to achieve sales goals through tactical and compelling execution and messaging
- Lead strategic development and implementation of all site content for kate spade's digital properties
- Oversee and manage team responsible for day-to-day site operations
- Devise strategic short-term and long-term plans to generate engagement and conversion while upholding the brand identity for the company's e-commerce business
- Leverage industry best practices, technology trends, marketing ideas, and consumer behavior tendencies to promote traffic and revenue growth
- Directly partner and collaborate with internal marketing, customer service, creative, buying, and operational teams to ensure all deliverables are timely and complete
- Create and manage site content calendar and partner with necessary teams for strategic planning and successful delivery
- Report on site performance in partnership with analytics team with a goal of optimizing site performance, functionality, and campaigns
- Develop test pilots and process improvements based site analytics, best practices and consumer behavior
- Responsible for ongoing QA in partnership with Tapestry digital teams
- Collaborate with operations teams on customer service and warehouse issues
- Support and partner with global team where necessary

the accomplished individual will possess...
- Bachelor's Degree required
- 5+ years of experience of related E-Commerce experiencee
- Exceptional attention to detail and highly organized
- Experience with Google Analytics
- Ideally, experience working with the Salesforce Commerce Cloud (Demandware) platform
- Must be highly collaborative
- Strong communication skills
Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

.

Req ID:

61415

Profile

- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

.

Req ID:

61415
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