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Manager - Ecommerce

Country : USA

State : Florida

County : Pinellas County

Town : St. Petersburg

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

POSITION: Manager - eCommerce (Merchandising and Marketing)
DEPARTMENT: eCommerce
REPORTS TO: Director - eCommerce
LOCATION: St. Petersburg, Florida (SalonCentric National Operations Center)
- Supervise direct reporting staff including setting employee goals that align with company objectives
- Manages requests, deliverables and execution for all digital assets of prestige brands/categories managed
- Responsible for merchandising, promotional setup and banners for all PPD or Partner brand categories, including brands/categories managed by Asst. Mgr.
- Oversees key initiatives for site maintenance such as SEO, internal search and dynamic sorting rules
- Work with Performance Marketing Manager to evaluate site performance metrics and provide data driven recommendations for changes needed
- Directly influences eCommerce/omni-channel sales through the development of marketing assets (banners, landing pages, etc.) and oversee the publishing of content
- Attend regular meetings to plan and strategize both SalonCentric & brand campaigns
- Management over third party vendor relationships which enhance the SalonCentric site and customer experience
SUMMARY
The Manager for eCommerce will drive merchandising and marketing strategy & execution for key PPD (L'Oreal Professional Products Division) Brands or Partner Brands on SalonCentric.com and the SalonCentric App. Individual is also accountable to brands/categories managed by Assistant Manager who directly reports to them. This role is responsible for acquiring and managing digital assets which support product launches and SalonCentric digital priorities. Cross functional collaboration is critical to this role in ensuring the vision of all key stakeholders is achieved, while also driving the best possible customer experience. This position directly influences digital/omni-digital revenue & profitability through campaign planning & eCommerce customer journey. The ideal candidate is detail oriented, comfortable working in a dynamic & fast-paced environment and has an Omni-channel mindset. Candidate should also possess leadership skills which allow them to support growth of Assistant Manager and ensure seamless execution for their team.

Profile

- Ideal candidate mindset: Passionate, confident & outspoken
- Ideal candidate behaviors: Detail oriented, effective time management, clear communication & presentation skills
- Strategic thinker that can navigate multiple platforms while always putting the customer experience first
- Excellent written and verbal skills - must be able to effectively hold external stakeholders accountable to deadlines while maintaining positive relationships
- Experience in SalesForce Commerce Cloud and Google Analytics, is a plus
- Previous experience managing direct reports is a plus
- Bachelor's Degree in Marketing, Digital Marketing, Business or related fields preferred#SCJOB1
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