Manager - Ecommerce Merchandising
Country : USA
State : California
County : Orange County
Town : Newport Beach
Category : Merchandising
Contract type : Permanent
Availability : Full time
Manager, eCommerce Site Merchant
role of D2C Site Merchant is the owner of the
commercialization planning process for Urban Decay's eCommerce platform in
partnership with brand and category leads.
They will be tasked with overseeing the product & channel strategy,
leveraging data-driven insights to make strategic product and content decisions
that can generate results for UrbanDecay.com.
This role will use daily & weekly performance to better understand
our consumer and ensure that their needs can be met through our eCommerce
platform. This role must partner cross-functionally
with Urban Decay's direct-to-consumer leadership, the sales team, the marketing
teams, the Luxe Accelerator organization, and the D2C sales planner.
role drives collaboration and influences multiple levels of leadership to
execute on the following key deliverables & responsibilities:
- Leader of the product and channel strategy
- Owner of a variety of analyses including
category performance, activation results, and competitive analyses to help
us better optimize our brand strategy.
- Responsible for the sales forecasting process
by developing bottom-up sales and inventory plans, which are used to
inform financial and inventory decisions inclusive of product mix, AUR,
Sell-thru, and Markdown vs. Reg Selling (core vs. promo vs. launch)
- Work with the sales planning team to perform
the pertinent sales analyses and forecasting to help foresee risk and opportunities
- Work cross-functionally with our site teams to
manage the site's calendar of activity and promotion, plus any updates
relating to merchandising to ensure optimal products are being featured.
- Oversee brand's asset management process and
the development of product detail pages for the brand's .COM business.
- Owner of the logistical process execution for
all promotional events, including but not limited to set up, testing, and quality
- Manage digital services processes (eg. Virtual
Try-On, engraving, etc.) as needed for any of the brand's relevant
products, including communications with the relevant vendors.
- Leader of the product sampling process,
including securing the necessary and proper products for programming alongside
the marketing & supply chain teams.
- Act as the brand's lead for all call center
communications and feedback as consumer's reach out with needs.
- Manage the promotional planning process,
including but not limited to product level forecasts, promotional calendar,
and supply chain/inventory.
- Monitor and recommend strategic optimizations
for media on the D2C channel based on data-driven insights and performance
- Monitor, track and report on new product
launches with respect to the .COM business.
Interacts Effectively - Listens and
communicates effectively (i.e. presents confidently and convinces others) and
note: This job description does not list all duties
of the job. Employees may be asked by
management to perform other duties. The employer
has the right to revise this job description at any time.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
- 5+ years experience in a direct-to-consumer
businesses with merchandising and commercialization exposure, sales planning
and experience managing site experience a plus.
- Experience with product sampling,
engraving and product customization
- Ability to lead presentations
and effectively analyze and translate data into actionable business plans
problem solver with the ability to prioritize initiatives and anticipate
to build effective partnerships and interact successfully with diverse individuals
at all levels
- Sharp analytical and problem-solving skills, with the ability to
interpret complex data into actionable insights and optimizations
ability to think strategically, innovatively, and creatively using sound
business judgment and quantitative skills
ability to influence others
to prioritize and manage multiple responsibilities with attention to detail.
results and solution oriented, strategic thinker
time management and prioritization skills
and Decision Making:
This role will require a balance of analytical
thinking, communication skills and data management skills as it will require a
demonstrated ability to develop consumer knowledge and insight and to act on
the data in collaboration with internal brand & external account partners. It
requires constant interaction within a matrixed business structure (Marketing, Ecommerce,
GM, CMO) to coordinate work and deliver objectives. Actively builds networks
and becomes in-house expert on the account database to influence, convince, and
introduce new ways of improving how we meet the needs of our consumer.
1. Leads with Human Sensitivity - Demonstrates
respect, develops others (i.e. explains strategic objectives and the meaning
of projects; manages senior/junior members as needed) and enriches team
dynamics (i.e. motivates the team to work with diverse personalities and
2. Displays Sensitivity to Our "Métier" - Focuses
on quality, continues to build personal knowledge of the beauty business and
understanding of beauty and Consumer
3. Demonstrates Entrepreneurship - Takes
initiative (i.e. demonstrates resourcefulness), focuses on customers, improves
performance (i.e. improves work processes to save time and resources) and
develops a vision. Considers consumers
a company asset.
4. Innovates - Shows curiosity, imagines
creative solutions generating business value, promotes team creativity and utilizes data to draw new insights.
Results with Integrity - Conveys energy, focuses on results, deliverables and
follow-through (i.e. accelerates multiple tasks to meet deadlines) and acts
6. Manages Complexity - Reasons from multiple
perspectives (i.e. analyzes issues by combining listening, observation,
reasoning and common sense) and makes decisions (i.e. finds solutions when