New York, NY, US
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Manager, Human Resources

Country : USA USA

State : New York

Town : New York

Category : Human Resources

Contract type : Permanent

Availability : Full time

Company presentation

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

Job description

: Manager, HR Business Partner
Primary Purpose
: The Manager will work closely with Senior Director, HRBP in providing HR business partner support to the Coach Marketing organization, helping to translate business initiatives into human resources actions and plans. They will deliver projects, whether as the project lead or through project support, across Coach and the Tapestry HR community, in addition to partnering with the business to drive EI&D efforts.
The role is based in our headquarters in New York City in a hybrid-position (i.e., working in the office approximately two to three days a week).
Organizational Development
- Support change management by providing effective planning, communication and reinforcement techniques to ensure successful execution of change efforts.
- Team effectiveness - work with leaders to ensure organization is optimally aligned with business strategy and goals.
- Partner on building and executing plans for org change initiatives (communication plans, compensation proposals, training needed, etc.).
- Collaborate with people managers and business leaders to identify areas to enhance business performance through strategy, structure, process, people and rewards.
Talent Management
- Develop plans with people managers and leaders to attract, develop, retain, exit and integrate talent to support the overall business strategy.
- Partner with Sr. Director HRBP to assess internal and external talent based on short-term and long-term business objectives; identify gaps and work with leadership and Talent Acquisition on plans to address.
Workforce Planning
- Partner regularly with Finance and Total Rewards to effectively manage compensation budgets, forecast processes and staffing plans, including:
- Quarterly Outlook (QO), Workforce Budgeting (WFB), Annual Operating Plan (AOP), temporary staffing process
- Audit and maintain ongoing accuracy/integrity of employee data in partnership with People Services, including assisting leaders with PeopleHub transactions and troubleshooting issues.
- Maintain Visio org charts for client groups and create various scenarios for regular organizational design activities.
Inclusion & Diversity
- Partner with the Inclusion & Diversity COE on supporting initiatives that align to our values of EI&D across Tapestry.
Employee Engagement
- Partner with leaders on employee engagement (employee survey), identifying factors that drive discretionary effort performance, commitment and intent to stay; develop plans in support of improving engagement.
- Champion company vision, purpose and values with business leaders.
Working in HR at Tapestry
- Participate in and/or manage special projects as required, keeping focus on Tapestry's global HR vision.
- Foster productive relationships across HR globally to deliver impactful programs and services that support the business agenda.
- Advocate and engage partners from HR COE functions in support of relevant activities.


- Bachelor's Degree preferred
- Minimum 5 years of relevant HR business partner/generalist experience including talent and performance management, coaching, employee relations, recruitment, organizational development
- Exceptional listening skills paired with strong business acumen and intellectual curiosity
- Ability to relate to, influence, and coach employees of all levels in the organization
- A true hands-on approach as well as the ability to successfully monitor the "pulse" to ensure a high level of employee engagement
- High degree of emotional intelligence and resilience; able to thrive in a fast-paced environment with a high level of energy and sense of humor
- Resourceful, with strong problem-solving ability; able to take an issue in the business and create plan to address
- Excellent communication and facilitation skills
- Demonstrated strength in project management
Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
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