Manager, Learning And Development
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.Our leading banners across North America and Europe include Hudson�s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium�s only department store group Galeria INNO.We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment.
The Manager, Learning & Development will be responsible for leading the design, development, and execution of leadership training programs. The Manager will be responsible for the program management of the HBC Advanced Merchant Development Program as well as additional L&D projects and initiatives. This position requires excellent leadership skills as he/she will be coaching future executives, in addition to regularly interfacing with our senior leaders. The Manager will require the ability to take existing programs currently in place and analyze what needs to be done to continue to meet the changing needs of our organization. Confident interpersonal skills including communication & comfort around senior leadership, providing actionable �in- the moment� feedback & recommends to leaders is a key to success for this role. Strong facilitation, organizational and planning skills, as well as a customer focus with a desire to learn and be involved in multiple projects. The position requires the Manager to work collaboratively with multiple groups including merchants, Human Resources, and L&D team in different office locations. The Manager must be able to work collaboratively as well as independently. He/she should have excellent project management, organizational and time management skills as multiple programs and initiatives run at the same time. The Manager will need to take a holistic approach to total merchant programs and will be closely involved with all merchant programs across multiple levels of the organization.
You can work in an extremely fast-paced environment and manage your workload with little supervision
You have an energetic and outgoing personality
You are confident and approachable in your facilitation
You Also Have:
Four-year degree or equivalent
As The Manager, L&D, You Will:
Work in collaboration with other L&D Managers to lead the HBC Development Programs
Lead and Administer Program Learning Experiences
Program learning days and experiences: support facilitation of roundtables, panel discussions and outside of office learning activities
Provide coaching and feedback to participants to ensure performance requirements are being met
Provide coaching and feedback to participant supervisors to assist in the training and development of program participants
Actively manage participant performance by managing mid and end of program performance evaluations, provide recommendations on exit strategies when necessary
Stay in regular communication with Human Resources
Monitor program budgets to ensure that program costs do not exceed allocated funds.
Evaluate existing training program structure and incorporate updates as necessary
Curriculum Development: Provide recommends on curriculum strategy in accordance with 70/20/10 learning & development principles
Participant Placement: In partnership with corporate Human Resources, manage participant placement process (inclusive of post program placement)
Manage internal relationships with senior leaders and SMEs who hold active roles in classes and/or leadership programs.
Evaluate effectiveness of programs by collecting and analyzing program feedback; continuously ensures program curriculum is current and meeting the needs of the business
Supports and participates in design and implementation of recruitment days
Complete various ad hoc projects, presentations, reports and material related to training programs to continue to evaluate effectiveness of programs.
Support other L&D training programs, across HBC banners, as needed.
Your Life and Career at HBC:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.