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Manager, Supplier Quality Assurance

Country : USA

State : New York

County : Suffolk County

Town : Melville

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

Location: NYC, Melville, NY or Bristol, PA This role is responsible for executing oversight, performance monitoring, continuous improvement, RCA/CAPA investigations and new launch quality activities across all commodities. Ensures suppliers are compliant to the specifications developed for each new launch. Position must represent the Quality Assurance department in upfront meetings with the functional groups involved with launching new materials at suppliers. Resolve any issues regarding finished products at assigned suppliers. 30%- Perform oversight of responsible supplier performance, continuous improvement, business review meetings (with GSR and planning partners), RCA/CAPA investigations. 30%- Decision Making- Ability to analyze issues and make prompt independent decisions that impact new launches. 10% - Review new programs with brand Packaging, Manufacturing Engineering, Planning and Suppliers; participate in Brand PEMP meetings Problem Solving 20%
- Analyze issues that occur at suppliers and develop action plans for long and short term solutions based on available testing.
- Collaborate as necessary with appropriate parties (suppliers, etc.) to resolve issues/problems surrounding product quality
- Independence of Action and Accountability- responsible to work independently to schedule all meetings, new products and compliance visits.
- Accountable for all communications to stake holders involved with supplier issues.
- Work independently and utilize the support of associates and management team to assist as needed. 5% - Responsible for setting up and maintaining QA data in SAP system for assigned suppliers. 5%- Determine need for testing based on commodity and attend line test if required.


- Experience in the cosmetic business in R&D, Manufacturing or Supplier Quality Management
- Experience with packaging equipment, filling, pressing, capping and wrapping, etc.
- Strong communication skills with ability to break down issues to basic form that can be easily understood by all levels of management both verbally and in written format.
- Ability to travel on short notice to locations within North America (up to 5-6 hours in one day)
- Must be able to use standard measuring equipment (calipers, scales, torque meters, vision measuring systems, etc.)
- Experience with Quality Management Systems, project management, process mapping, creating specifications and statistical problem solving techniques.
- Strong problem solving skills with ability to analyze root cause. -Bachelor's degree -5 years minimum experience -60% travel time -BS in Packaging/Mechanical or Chemical Engineering -Domestic driver's license \#LI-AS5
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