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Merchandise Strategy & Operations Senior Manager

Country : USA

State : Texas

County : Collin County

Town : Plano

Category : Merchandising

Contract type : Permanent

Availability : Full time

Company presentation

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job description

The Merchandise Strategy & Operations Sr Manager will support assigned channel by coordinating across divisions and implementing strategies with strong ROI measures that drive profitable sales and better storytelling. Will be a strategic partner with key cross-functional teams to ensure channel ideas come to life for key time periods while optimizing shared assets
- Lead company standards for merchandise strategy for assigned channel across all business units
- Work across business units to improve how we merchandise and present, and ensure proper breadth of sale offering from event to event
- Develop strategy for bid process for teams to optimize product in assigned channel to ensure cohesiveness, and provide clarity and value to customers
- Manage rotational calendar that divisions use to improve performance. Ensure all aspects of the rotational calendar are implemented in area of responsibility
- Partner with analytics team to ensure assortment and pricing strategies optimize sales and margin results and align with merchandise presentation and space planning goals
- Maximize profitable use of price points and product placement within assigned channel for value driver and price-focused items
- Partner with Store Visual teams to design a shopping environment that is an engaging and welcoming experience for our customer through effective merchandise and visual standards and friendly and frictionless navigational signing
- Implement fixture planning for key events
- Support processes to sustain key strategic disciplines into the future
- Ensure all timelines and key deliverables are met


- Bachelor's degree
- 8-10 years of experience in retail industry and merchandising
- Experience and knowledge working with large volume retail inclusive of; multi-channel experience preferred
- Strong project management and execution skills with ability to manage a high-level of detail; ability to create and implement processes
- Builds strong relationships across business units and works well cross functionally
- Ability to leverage data and analytics to make informed decisions
- Excellent written and verbal communication skills; ability to communicate concisely and bring information/teams together with speed and efficiency
- Ability to critically analyze the business and generate new, creative ideas to drive results and profit; ability to bring together merchandise stories in assigned channel for cohesive stories by lifestyle
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