The S ecurity Ambassador 2 position is a great opportunity to become part of the Nordstrom Supply Chain Loss Prevention team. If you have a passion for customer service, safety, and working in a team environment, where every day brings new challenges, this may be the job for you. Security Ambassadors are tasked with the important role of keeping the building and employees safe.
A day in the life... - Greet and interact with building personnel in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security
- Monitor ID badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc.
- Perform visual searches of bags briefcases and other carry-in items for prohibited items
- Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals
- Assess situations, call for assistance from other loss prevention staff and/or local police when needed, to respond to the requests for first aid
- Prepare and maintain any applicable activity logs
- Perform warehouse walks of the interior and exterior, thoroughly examining doors, window, gates and lighting to ensure proper function and physical security standards are met
- Respond to all building alarms and take appropriate action
- Assess and assist in emergency situations
- Reduce and control pilferage through training, education, audits and surveillance activities
- Initiate and conduct investigation of shrinkage and follow through on resolutions
- Assist building manager/manager-in-charge with opening and closing the building, when necessary
- Maintain a high level of confidentiality
- Support and contribute to the Supply Chain network priorities of 'Safety, Team, Results'

- 2+ years experience in a customer facing service position
- Experience working in a security/loss prevention role preferred
- A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues
- Accountability, initiative and a high level of ownership - No immediate family member or significant other currently working at the Distribution Center