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Operations Manager (Day Shift)

Country : USA USA

State : Pennsylvania

County : Luzerne County

Town : Wilkes-Barre

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

The Operations Manager (night shift) is a member of the leadership team responsible for managing adidas' newest ecommerce and retail distribution center (DC) in Wilkes-Barre. We are looking for a smart, analytical, and innovative leader who can help support ecommerce and retail operations in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on adidas' fastest growing channel and market. The Operations Manager will lead a night shift and work to continuously optimize our DC operations by engaging with various stakeholders to improve metrics, refine processes, remove waste from operations and lead a team of people to excellence.
A successful candidate possesses good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally. The candidate must also possess a proven track record of delivering results. He or she will have strong analytical capabilities, including experience handling large and complex data sets. This individual will be a strong people manager with the ability to effectively manage managers/supervisors with varying levels of experience. The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.
Key Responsibilities:
- Manage all DC operations and be accountable for achieving all productivity and quality targets
- Hire, train, and manage DC management team and associates
- Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging
- Maintain full working knowledge of the WCS and WMS platforms and provide guidance and support to the operations and IT staff as needed
- Manage the collection, reporting and feedback regarding operations functions using SAP, Excel, queries and WMS reporting
- Report on operations metrics to evaluate DC performance in productivity, quality, safety, and other KPIs
- Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety
Key Relationships:
- Interface with Operations senior leader, HR, Transportation, Finance, FTZ/Customs and Distribution Supervisors, Managers, and Associates
Knowledge, Skills and Abilities:
- Experience operating in high-volume ecommerce operations with direct ownership of end user consumer experience
- Effective leader that can lead a team of supervisors that may have limited people management experience
- Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC leadership team
- Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset
- Ability to accept and meet critical deadlines with good planning and organization skills
- Strong analytical and data manipulation skills. Proficient use of Microsoft office applications (Prefer Intermediate Excel skills)
Front Half Days: Sunday-Tuesday: 5:30a - 5:30p


- Ability to walk and stand extensively on hard surfaces
- Regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to tweleve (12) hours/day
- Able to work in a warehouse environment
- Able to reliably attend work/scheduled hours
- Occasionally required to sit; bending, twisting, climbling or balacing; lift and carry items such as boxes weighing up to fifty (50) pounds; and stoop, kneel, and crawl
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