New York, New York, US
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Operations Manager, All Avenue

Country : USA USA

State : New York

Town : New York

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

Directly responsible for ensuring the smooth running of the administrative/operational areas of Madison Avenue.
Essential Duties & Responsibilities
- Directly responsible for the operations of the store ensuring that the business is run effectively, and Company initiatives are executed in a timely manner.
- Store areas of responsibility include but are not limited to: Stock Room & Inventory, Call Center, Alterations and celebrity loans.
- Responsible for controlling all budgets and store controllable expenses, ensure expenses are in-line with budget including collection of alterations income.
- Liaise with corporate finance offices to facilitate and coordinate expense issues as they arise.
- Negotiate contracts with vendors. Process all bills and submit for payment on a timely basis and ensure proper expense allocation.
- Maintain all systems of the store, liaison with corporate to repair, replace and update systems in conjunction with our facilities systems.
- Maintain and develop inventory controls to ensure accuracy and integrity of inventory. Act as a liaison for store inventories in conjunction with General Manager.
- Maintain all systems of the store, liaison with corporate to repair, replace, and update systems in conjunction with the facilities hotline.
- Assess store's interior and exterior, monitoring and address repair, presentation and safety issues.
- Support all aspects of Connected retail.
- Leads teams in delivering a customer obsessed, elevated brand experience.
- Responsible for driving all operational efficiencies to support selling ceremony.
- Develops operational efficiencies that allows teams to complete projects on time.
- Primary leader of Inventory management processes (Buy back, Transfers, BOSS, MOS, BOPIS, SOTF)


College Degree or equivalent experience
- 3-5 years of relevant operations experience within retail. Knowledge of inventory planning.
- Ability to develop effective relationships, provide leadership and motivates individuals towards profitability objectives.
- Strategically aligns the operational goals with those of the business.
- Strong project management experience.
- Strong communication and inter-personal skills.
- Must be able to work shift standing and walking and able to lift approx. 20 lbs.
- Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.
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