Fishkill, New York, US
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Operations Manager - Fishkill ny

Country : USA USA

State : New York

County : Dutchess County

Town : Fishkill

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

Job description

About the Role
In this role, you will be responsible for meeting the people, cost, and service metrics while driving strategic and tactical direction for a distribution campus within the organization. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.

What You'll Do
  • Drive accountability, standardize best practices and leverages support functions to optimize operational performance while meeting budgeted goals

  • Ability to enhance our working together platform by driving a high performing team through performance and engagement

  • Demonstrate ability to facilitate change and directional shifts; with the ability to make decisions and act without having all information available

  • Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions

  • Establish, plan, and implement the necessary employee engagement programs required to foster a culture of teamwork and continuous performance improvement


Who You Are
  • Strong analytical skills, including ability to review data/processes and independently determine/implement solutions while driving distribution practices

  • Strong problem-solving and decision quality: Able to use rigorous logic and methods to solve problems with effective solutions, an aptitude for critical thinking

  • Strong communication and interpersonal skills, including the ability to build constructive and effective relationships with a broad and diverse group of business partners

  • Understanding of Financial and Business Acumen to evaluate financial and business indicators and translate data into actionable information to drive results; proficiency in performance metrics

  • Ability to build and sustain culture through the collaboration with team and/or business partners

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