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Operations Manager - Swing Shift

Country : USA USA

State : Oregon

County : Multnomah County


Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description


At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.


Columbia Sportswear's dynamic global Supply Chain consists of 4 distribution centers, 430 retail stores, 80 apparel factories and 20 footwear factories worldwide and a diverse raw materials source base to support our consumer needs. We pride ourselves on being able to get products to market quickly, safely, and in the most cost-effective manner. By leveraging data analytics, we are constantly pushing to make smarter business decisions and identifying innovative ways to make Columbia Sportswear's Supply Chain more efficient and effective to meet our consumers' ever-changing needs.

As a Distribution Center Operations Manager, you are solely responsible for fulfilling service level requirements on behalf of the Columbia Sportswear Company family of brands, unique brand objectives, and our variety of customers. This includes addressing and escalating any gaps that require attention and resolution from appropriate individuals and/or teams, ensuring continuation of service levels during peak periods and promptly correcting any foreseen or unforeseen disruptions to service levels. The Operations Manager will contribute to the smooth, efficient, and cost-effective quality distribution of product by managing the assigned department(s) and/or shift staff and workload.


  • Manage the assigned production department(s) and its employees. Includes scheduling to ensure adequate department coverage, monitoring workflow and adjusting it as needed and anticipating changes
  • Maintain proficient knowledge of various brand requirements and customer commitments
  • Maintain and develop the training of department personnel in proper work methods and ensuring these methods are being followed. Includes analyzing performance and quality statistics
  • Protect well-being and safety of department personnel by ensuring that employees are trained in safe work practices, ensuring that these practices are followed and ensuring that equipment is in safe and working order and maintained properly
  • Maintain work standards and monitor workflows for all direct labor in department
  • Coordinate with other departments and managers to resolve issues and ensure that all materials and/or product are available
  • Analyze problems and options regarding improved methods. Trouble-shoot system problems
  • Ensure that staff is properly trained and in complete understanding of all policies and procedures within the department(s)

  • Capable of collaborating well with individuals from various countries and cultures
  • A natural problem solver who can make decisions independently using data analysis
  • Able to motivate, recognize and positively engage team members to achieve results
  • Resilient and able to adapt to a constantly changing environment
  • A self-driven and self-starter who takes initiative and has a proven ability to deliver consistent results
  • Willing and able to work flexible hours as the business needs dictate including swing, night, weekends, and holidays as required
  • Physical ability to use telephone, computer equipment/keyboard, move freely around the Distribution Center, stoop, crouch, sit and stand for extended periods of time
  • Able to regularly lift/carry up to 40 pounds and push up to 80 pounds

  • A Bachelor's degree or equivalent specializing in Business Administration, Logistics, or Industrial Engineering
  • At least 2-4 years' experience in materials management and distribution, and 1-3 years of experience leading exempt leaders
  • Thorough knowledge of warehouse operations and computerized distribution systems
  • Intermediate computer skills including working knowledge of PC software such as word processing and spreadsheet applications
  • Experience driving results through performance metrics, KPI's, and process improvement methods such as Lean, Six Sigma, GEMBA, etc.
  • Experience with staffing a department(s) through annual production cycles, interviewing, hiring, managing performance, promoting, and terminating
  • Capable of multi-tasking, highly organized, with excellent time management and problem-solving skills required
  • Strong verbal and written communication skills

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.
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