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Needham, MA, US
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Operations Manager - Wholesale Operations

Country : USA USA

State : Massachusetts

County : Norfolk County

Town : Needham

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Clarks is seeking a Operations Manager to provide lcontinuous improvement of Clarks Americas' customer-facing operational processes and initiatives that support our Wholesale business. As the Operations Manager, you will lead efforts to measure our operational success, create and oversee KPI's related to existing operations and identify enhancement opportunities that align with our Wholesale goals and objectives. Furthermore, you will create, promote, and deliver against action plans for operational changes and monitor the implementations to drive success and contribute to revenue and profitability.

Job description

What You Will Do:

  • Lead business process analysis, generate data & information from a variety of sources, build presentations and compile business cases in support of operational process improvement initiatives.

  • Manage and develop operational relationships with our wholesale customers through engagement initiatives, providing operational support and formulating strategic improvement plans.

  • Oversee operational functions and data management of Clarks Wholesale drop ship programs.

  • Execute approved projects and new initiatives on behalf of Customer Operations Team.

  • Deliver business intelligence reporting in support of wholesale customer initiatives, engagement, scorecards and related data & metrics

  • Establish and maintain relationships and budgeted expenses with third party service providers for Customer Operations Team


  • We love hearing from great people

    Visit us at clarksjobs.com, follow us on Twitter and become a fan on Facebook.

    Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
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