Phoenix, AZ, US
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Operations Supervisor Distribution Center - Phoenix

Country : USA USA

State : Arizona

County : Maricopa County

Town : Phoenix

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

Job description

About the RoleA role of Operations Supervisor in a Gap Inc. distribution or fulfillment center places you on the front line of delivering product to our customers as fast as possible, using the latest in technology and innovation while motivating and coaching the greatest of employees. Your diligence and focus at quality leadership, process improvements, financial and budgetary acumen will drive business results within an ever evolving distribution center environment. Your analytical skills tied to leadership drive will impact thousands of customers across the globe. Safety, employee excellence, and teamwork through engagement will be your daily focus. The Supervisor will achieve results through exceptional decision making, problem solving, and analysis utilizing planning and process management, communication and leadership skills.What You'll Do
- Provide supervision of a distribution center team including but not limited to productivity, performance, accuracy, safety, and attendance through a timebound accountability of standards
- Supervise a dynamic team operation, working multiple productive and supportive functions by training, motivating, coaching and developing the team to achieve and exceed service and facility goals to support our customers
- Ensure a superior customer experience that fully supports the brand image and service level agreements
- Embrace continuous improvement, process development and positive change to identify best solutions
- Identify opportunities to improve practices, mitigate risk, optimize technology and present recommendations to DC leadership; leveraging supporting teams to meet and exceed goals
- Assess, plan and drive results within the team to ensure adherence to agreed levels of work expectations
- Ensure effective communications; up, down and across the business
- Ability to work various shifts as required; 75-85% of time is on the floorWho You Are
- Minimum of 3 - 5 years distribution operations experience preferred
- Minimum of 2 - 5 years of leadership experience preferred
- Bachelors degree preferred or equivalent experience
- Experience with automated WMS, RF scanning preferred
- Strong interpersonal and relationship building skills
- Excellent decision-making abilities and ability to integrate and apply information
- Effective issue resolution skills
- Accountable, enthusiasm, reliability and drive for results in present capacity
- PC skills: Microsoft Office-Word, Excel, Access and/or other software/database skills
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